Utility Clerk/Administrative Assistant

Iwantthenews; Sheboygan (WI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Starting wage dependent on experience

Comprehensive benefits: vacation,健康,牙科

Vision insurance

Life insurance

Wisconsin Retirement

Job summary

The Town of Sheboygan is accepting applications for a full-time Utility Clerk/Administrative Assistant. This role reports to the Town Clerk/Treasurer and serves as backup for reception, with a schedule Monday through Thursday, 7:00 am-4:00 pm and 7:00 am-5:00 pm on Tuesdays.

Responsibilities include utility billing, data entry, payment processing, agenda preparation, and backup office support. Qualifications require an accounting degree and 2+ years of related clerical experience; proficiency in

Qualifications

• 2+ years bookkeeping, accounting, or other financial-based clerical duties, preferably in a municipal government setting.
• Knowledge of employment labor law, governmental compliance, federal/state programs and requirements preferred.
• Ability to maintain confidentiality and have a strong attention to detail and accuracy.
• Excellent communication and organizational skills.
• Must be a team player with a positive attitude.
• Ability to be flexible and manage several tasks at the same time to meet deadlines.
• Proficiency with Microsoft Suite, with a strong focus on MS Word and Excel.

Responsibilities

• Collect and process payment from customers over the counter, through the mail, and from other collection sites.
• Make courtesy phone calls to customers for abnormal meter readings.
• Establish new customer accounts.
• Prepare work orders for service connections, disconnects, and meter problems.
• Communicate with citizens and other City employees the necessary information regarding service, complaints, and other concerns.
• Perform data input on cycle billing, meter changes, and file maintenance.
• Post readings into the computer and make changes as necessary to correct accounts.
• Website maintenance.
• Prepare Sanitary Districts agendas and take minutes.
• Provide back-up support to the Town of Sheboygan office, Sanitary Commissioners, Chair and Supervisors.
• Assist in election preparations, tax collection, accounts payable, and payroll.

Skills

Communication

Organizational skills

Attention to detail

Confidentiality

Team player

Flexibility

Time management

Education

Associate or bachelor’s degree in accounting

Tools

Caselle Software

Beacon Meter Reading Software

Microsoft Word

Microsoft Excel

Job description

Utility Clerk / Administrative Assistant

The Town of Sheboygan is accepting applications for a full-time Utility Clerk/Administrative Assistant. This position will report to the Town Clerk/Treasurer and be the backup for reception. Status: Full-Time. Work Schedule: Monday through Thursday. Time: 7:00 am-4:00 pm, 7:00 am-5:00 pm on Tuesday.

A Utility Clerk/Administrative Assistant provides clerical and administrative support, handling utility billing and customer service tasks. This role requires strong communication, organizational, and computer skills, as well as the ability to handle cash transactions and maintain records.

Essential Functions

• Collect and process payment from customers over the counter, through the mail, and from other collection sites.
• Make courtesy phone calls to customers for abnormal meter readings.
• Establish new customer accounts.
• Prepare work orders for service connections, disconnects, and meter problems.
• Communicate with citizens and other City employees the necessary information regarding service, complaints, and other concerns.
• Perform a variety of clerical duties.
• Communicate closely with other Town Departments and the Public.
• Perform data input on cycle billing, meter changes, and file maintenance.
• Post readings into the computer and make changes as necessary to correct accounts.
• Website maintenance.
• Prepare Sanitary Districts agendas and take minutes.
• Provide back-up support to the Town of Sheboygan office, Sanitary Commissioners, Chair and Supervisors.
• Assist in election preparations, tax collection, accounts payable, and payroll.

Qualifications / Experience

• Associate or bachelor’s degree in accounting is required.
• 2+ years bookkeeping, accounting, or other financial-based clerical duties preferably in a municipal government setting. Caselle Software knowledge and Beacon Meter Reading Software.
• Knowledge of employment labor law, governmental compliance, federal/state programs and requirements preferred.
• Ability to maintain confidentiality and have a strong attention to detail and accuracy.
• Excellent communication and organizational skills.
• Proficiency with Microsoft Suite, with a strong focus on MS Word and Excel.
• Must be a team player with a positive attitude.
• Ability to be flexible and manage several tasks at the same time to meet deadlines.

Benefits

• Starting wage will be dependent on experience.
• Comprehensive benefits package includes vacation, health, dental, vision, life insurance, and Wisconsin Retirement.