Utility Cleaner

Omni Hotels & Resorts; Boston (MA); On-site; USD 2,066,400 - 2,755,200; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid Time Off

Discounted rates at Omni properties

Job summary

Omni Boston Hotel at the Seaport is seeking a dedicated Utility Cleaner to maintain clean, stocked housekeeping areas and service guest rooms as needed. You will play a key role in keeping corridors, linen rooms, and public areas orderly and safe while supporting overall Omni standards.

The position emphasizes prompt guest service, attention to detail, and ability to work in a fast-paced hotel environment. Flexible hours, including nights and weekends, are common in housekeeping roles.

Qualifications

• Excellent customer service and verbal communication.
• Maintain a professional appearance and attitude.
• Prior housekeeping experience or other environmental services experience.
• Ability to communicate in English with guests, management, and co-workers.

Responsibilities

• Responds to all guest requests appropriately.
• Cleans and stocks linen room / supply closets to par level.
• Keeps corridors on guest room floors clean and well maintained.
• Cleans all furniture, lamps, frames, and mirrors daily.
• Provides full servicing of guest rooms upon request.
• Replaces any light bulbs in lighting fixtures as needed.
• Restocks caddies and refills chemical bottles for Guest Room Attendants.
• Responds swiftly and effectively in emergencies to ensure safety.
• Attends required department trainings and meetings.
• Performs other duties as required by management.

Skills

Customer service

Communication skills

Professional appearance

English proficiency

Job description

Omni Boston Hotel at the Seaport

DON'T JUST FOLLOW TRENDS. SET THEM AT THE OMNI BOSTON HOTEL AT THE SEAPORT

We don't do cookie-cutter. At Omni, we look for individuals who bring fresh perspectives, bold ideas, and their authentic selves to the team every single day. You won't be asked to conform-you'll be encouraged to stand out.

While we celebrate individual artistry, however, we win as a team. Our shared mission depends on trust, collaboration, and a dedication to uplifting the entire Omni family.

Grab the reins and help design the future of the Seaport's most vibrant destination. For us, creativity isn't a department - it's a mindset. It's woven into everything we do and embodied by everyone who walks through our doors. Performance realities will always exist, but we view those constraints as a creative challenge to push past, never a limit.

The Omni Boston Hotel at the Seaport is a AAA Four Diamond destination located in the heart of the bustling Seaport District. The property boasts 1,054 beautifully appointed guest rooms (including 52 suites), seven unique dining experiences, a scenic rooftop pool, the luxury Breve Spa, and over 100,000 square feet of state-of-the-art event space.

Bring your passion to a team voted one of the "Best Places to Work" by the Boston Business Journal!

POSITION OVERVIEW

Grab the reins and help shape the future of the Seaport's best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

As a Utility Cleaner, you will ensure that assigned housekeeping areas are kept clean and fully stocked at all times. This role also services assigned public and associate areas in accordance with Omni standards.

RESPONSIBILITIES

• Responds to all guest requests appropriately.
• Cleans and stocks linen room / supply closets to appropriate par level.
• Keeps corridors on guest room floors clean and well maintained, helping move tables and trays.
• Cleans all furniture, lamps, picture frames, and mirrors daily.
• Provides full servicing of guest rooms upon request.
• Replaces any light bulbs in lighting fixtures as needed.
• Responsible for restocking caddies and refilling chemical bottles for Guest Room Attendants.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

QUALIFICATIONS

• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience required, or other relevant environmental services experience.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
• Must have the ability to stand and/or walk for extended periods of time.
• Must be willing to work flexible hours as needed during busy times, including nights, weekends, and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

PERKS AND BENEFITS

• A culture of fun, inclusion, and growth
• Complimentary meals
• Health insurance and 401(k) matching after one year
• Generous Paid Time Off offered after 90 days
• Performance-driven, ALL-IN culture
• Discounted associate rates at Omni properties nationwide

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.