Utility Cleaner Overnight

Omni Hotels & Resorts; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Omni Hotels & Resorts in Charlotte, North Carolina, seeks a dedicated Housekeeping Associate to maintain cleanliness in assigned areas. This role involves stocking supplies, cleaning guest rooms, and addressing guest requests while upholding high standards of service.

Ideal candidates will have prior housekeeping experience, strong communication skills, and the ability to stand for extended periods. Flexibility in working hours, including nights and weekends, is essential.

Qualifications

• Prior housekeeping or relevant environmental services experience required.
• Ability to stand or walk for extended periods.
• Effective communication with associates and guests.

Responsibilities

• Clear and stock linen room and supply closets.
• Empty linens and garbage on an hourly basis.
• Maintain cleanliness in public and Associate areas.
• Complete guest requests.
• Ensure safety and hygiene standards.

Skills

Communication

Bending

Reaching overhead

Squatting

Stress management

Job description

Overview

To ensure that assigned housekeeping areas are kept clean and fully stocked at all times. This role also services assigned public areas and Associate areas to meet the expectations of the Omni Standards.

Responsibilities

• Clears and stocks linen room / supply closets to an appropriate par level.
• Empties GRAs linens and garbage on an hourly basis or as needed.
• Clears and services in all offices.
• Keeps corridors on guest room floors clean and well maintained, helping move tables and trays.
• Clears vending machine area.
• Moves furniture and supply boxes as needed.
• Completes guest requests.
• Vacuum carpets on a daily basis.
• Clears walls, doors, baseboards and floors on a daily basis.
• Clears all furniture, lamps, picture frames and mirrors on a daily basis.
• Replaces any light bulbs in lighting fixtures as needed.
• Clears garbage receptacles and/or ash urns on a daily basis.
• Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintains a professional, neat and organized appearance according to Omni Boston Seaport standards.
• Responds swiftly and effectively in any emergency or safety situations.
• Ensures a safe working and guest environment to reduce the risk of injury or accident.
• Attends all required department trainings and meetings.
• Performs any other duties required by management.

Qualifications

• Maintains a professional business appearance, attitude, and performance.
• Prior housekeeping experience required or other relevant environmental services experience.
• Must stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidate must be able to work in a fast-paced environment and handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all times.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
• Computer literacy, including Payroll systems.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.