Utility Billing Specialist II — Detail‑Oriented & Impactful

Minnesota Government Finance Officers Association; Shoreview, Northern (MN, KY); Hybrid; USD 63,000 - 69,000; Full time

Job summary

Shoreview, Minnesota's municipal government seeks an Accounting Technician II- utility billing to manage monthly utility billing, respond to inquiries, maintain records, and ensure general ledger accuracy. The role covers delinquent accounts, transfers, and journal entries, with cross-training in Finance and front desk support.

Minimum qualifications include a high school diploma, 2+ years in accounting or utility billing, 2 years in customer service, and knowledge of basic accounting

Qualifications

• High school diploma or equivalent.
• Two years or more of accounting and/or utility billing related experience.
• Two years of customer service experience.
• Knowledge of basic accounting principles.

Responsibilities

• Manages and processes monthly utility billing statements for all billable customers, including any applicable write-offs, adjustments, final billings, and rate changes.
• Oversees the City’s electronic utility billing process; including online bill pay and electronic bills.
• Responds to billing inquiries and concerns and reconciles customer accounts.
• Creates and updates customer account records.
• Responsible for the integrity of the utility billing database.
• Coordinates the transfer of utility services for change in property ownership.
• Reconciles utility billing register and receivables and prepares periodic journal entries, ensuring proper general ledger coding.
• Manages delinquent utility accounts, including issuing delinquent notices and preparing documentation for public hearings.
• Assists in the development of new processes in the collection of utility billing data.

Skills

Accounting basics

Customer service

Attention to detail

Communication

Education

High school diploma or equivalent

Associate degree in accounting, finance or related field

Tools

Utility billing software

BS&A experience

Job description

Shoreview, Minnesota's municipal government seeks an Accounting Technician II- utility billing to manage monthly utility billing, respond to inquiries, maintain records, and ensure general ledger accuracy. The role covers delinquent accounts, transfers, and journal entries, with cross-training in Finance and front desk support.

Minimum qualifications include a high school diploma, 2+ years in accounting or utility billing, 2 years in customer service, and knowledge of basic accounting