Utility Billing/Accounts Payable Specialist

Lauterbach & Amen; Grayslake (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

LTD insurance

401(k) match

4 weeks paid time off

Job summary

Lauterbach & Amen, a well-established CPA firm, is seeking a full-time Utility Billing/Accounts Payable Specialist to join our Client Accounting and Advisory Services team in Grayslake, IL.

The role handles utility bills, resident inquiries, payments processing, and records management, with an emphasis on accuracy and customer service. We offer a comprehensive benefits package and 4 weeks of paid time off.

Salary ranges from $55,000 to $60,000, depending on location, experience, and credentials.

Qualifications

• Experience with utility billing processes and accounts payable is preferred.
• General bookkeeping or office experience required (1–6 years).
• Strong verbal and written communication with customers.

Responsibilities

• Prepare, review, and distribute utility bills to residents.
• Respond to resident inquiries regarding billing, usage, and account balances.
• Process and record incoming payments from multiple sources.
• Maintain records and file backups for accounts.
• Assist the front office with phone coverage and resident inquiries as needed.

Skills

Utility billing experience

Bookkeeping

Communication skills

Team oriented

Multitasking

Job description

Lauterbach & Amen is a well-established CPA firm specializing in accounting, auditing and advisory services. The firm is a recognized leader in the accounting industry and has grown continuously over the past twenty years. With our roots in governmental accounting, we have continued to develop additional specialties to meet the needs of a diverse, strong and growing client base. At Lauterbach & Amen, we value our people and know that each employee is vital to our success.

We are searching for a full-time Utility Billing/Accounts Payable Specialist to join our Client Accounting and Advisory Services team. This role will be based at one of our clients in Grayslake, IL.

In addition to an energetic and supportive culture, we offer a comprehensive benefits package - including health, dental, vision, life, STD, and LTD insurances and 401(k) match. To show our dedication to balance, our starting paid time off benefit is 4 weeks.

Lauterbach & Amen is committed to offering compensation that is fair, transparent, and competitive. The anticipated, average salary range for this position is $55,000-$60,000, with the final offer determined based on business-related factors such as geographic location, relevant experience, education, skill set, and professional certifications. As part of our compensation philosophy, offers are typically not made at the top of the range to allow room for future growth and salary progression over time

Essential Job Duties

• Prepare, review, and distribute utility bills to residents
• Respond to resident inquiries regarding billing, usage, and account balances, resolving discrepancies in a professional manner.
• Process and record incoming payments from multiple sources
• Maintain records and file backup for accounts
• Assist the front office with phone coverage and general resident inquiries as needed

Position Qualifications

• Previous utility billing experience preferred
• One to six years of general bookkeeping or office experience required
• Strong verbal & written communication abilities to communicate with customers in person and over the phone
• Desire to work in a team environment
• Ability to multitask, establish priorities & organize efficiently
• Highly motivated, self-starter, and strong attention to detail

EOE/M/F/D/V/SO