Utility Analyst- US remote

CBRE Group, Inc.; United States; Remote; USD 65,000 - 85,000; Full time

Job summary

CBRE Group, Inc. is seeking an Energy Analyst to manage the end-to-end utility billing process within CBRE’s Energy & Sustainability team. You will coordinate with utilities, finance, and site contacts to ensure accurate, timely processing and compliance with client and regulatory requirements.

This is a fully remote role with no required travel. The role involves onboarding sites, integrating new utility accounts into the bill-pay tool, generating ad hoc reports, and supporting sustainability

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 2-5 years of relevant experience.
• Ability to analyze problems and apply judgment.
• Strong knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Coordinate with utilities, finance teams, facility contacts, AR and the bill-payment vendor to ensure smooth communication and issue resolution.
• Onboard new sites into the utility portal and tracking system, including mergers and acquisitions; remove exited sites.
• Lead integration of new utility accounts into the bill-pay tool and ensure correct GL coding; route refund checks.
• Provide ad hoc utility reports and handle internal requests such as supplying bill copies.
• Investigate and resolve account exceptions and site-level payment issues with utilities and internal teams.
• Lead utility account actions including registrations, shutoffs, deposits, and respond to emergency notices.
• Prepare monthly variance and energy service reports; analyze rates and track data trends.
• Support sustainability reporting by calculating GHG emissions and developing site-level energy/water profiles.
• Maintain energy, water, and waste performance metrics using tools like ENERGY STAR Portfolio Manager.

Skills

Analytical thinking

Strong organizational skills

Mathematical competence

Problem solving

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

About the Role

The Energy Analyst is a key member of the on‑account Energy & Sustainability team, serving as the in‑house expert and administrator for CBRE’s utility bill payment platform. In this role, you will manage the end‑to‑end utility billing process, ensuring accuracy, timeliness, and alignment with client and regulatory requirements. You’ll act as the central liaison between the bill‑payment vendor’s account manager, CBRE E&S leadership, facility coordinators, lease administrators, and the utility procurement team to keep information flowing efficiently and issues resolved quickly.

This is a fully remote role with no required travel.

What You’ll Do

• Coordinate regularly with utilities, finance teams, facility contacts, AR personnel, and the utility bill‑payment vendor to ensure smooth communication and issue resolution.
• Set up and onboard new sites—including merger and acquisition locations—into the utility portal and tracking system, while removing exited sites to prevent unnecessary charges.
• Lead the integration of new utility accounts into the bill‑pay tool, ensure accurate GL coding, and route utility refund checks to the appropriate business units.
• Provide ad hoc utility reports, manage system user updates, and handle miscellaneous internal requests such as supplying bill copies and other utility‑related support tasks.
• Investigate and resolve account exceptions and site‑level utility payment issues by coordinating with utilities, finance teams, site contacts, and the bill‑payment vendor.
• Lead utility account actions—including registrations, shutoffs, deposit checks, and credit references—and respond promptly to emergency shutoff notices, including occasional off‑hours needs.
• Prepare monthly variance and energy service reports, analyze utility rates, and maintain utility bill data to identify trends, discrepancies, and consumption variances.
• Support sustainability reporting by calculating GHG emissions, contributing to carbon, renewable energy, waste, and offset documentation, and developing site‑level energy and water profiles.
• Maintain and report on energy, water, and waste performance metrics, leveraging industry tools such as ENERGY STAR Portfolio Manager.

What You’ll Need

Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

Understanding of existing procedures and standards to solve slightly complex problems.

Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Strong organizational skills with an inquisitive mentality.

Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.