Utility

SSP Group plc; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

SSP America is hiring a Utility Worker for our teams at Miami International Airport. You will help keep our restaurants clean and hygienic, ensuring a safe guest experience across busy dining areas.

You will perform routine cleaning, handle waste, stock items, assist guests, and support food-service operations as needed. The role requires reliability, basic English, and the ability to stand for long periods in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Minimum 6 months experience in retail or food service.
• Must read, speak, and understand English.
• Food handler permit required by law.
• Brand certification required where applicable.
• Able to stand and work in confined spaces for long periods.

Responsibilities

• Create a positive guest experience by cleaning and maintaining hygienic work areas.
• Maintain cleanliness of all surfaces and equipment (floors, tiles, walls, etc.).
• Remove refuse to designated areas.
• Clear and reset tables and transport service-ware to kitchen for cleaning.
• Wash dishes by hand or in dishwasher and return to storage.
• Clean equipment using specified chemicals to meet sanitary standards.
• Assist guests with requests and communicate needs to server/supervisor.
• Load/unload supplies between storeroom and work areas.
• Stock, date, rotate, and check temperatures of food items.
• Other duties as assigned.

Skills

Verbal communication

Written communication

English language

Guest service

Problem solving

Age 18+

Food handler permit

Brand certification

Standing/physical stamina

Education

High school diploma

Job description

We are passionate about bringing cool, authentic restaurants to airports that reflect a taste of place.

SSP America operates several restaurants throughout the Miami International Airport located in Miami, FL. Our restaurants include: Chick-Fil-A, Jackson Soul Food, and IceBox

Our Utility positions at SSP have the very important role of keeping our restaurants and units clean and sanitized for both our guests and our team

Here are a few things you can expect when you join our team as a Utility Worker

• Create a positive guest experience by cleaning and maintaining hygienic work areas
• Maintain the cleanliness of all surfaces and equipment (i.e., floors, ceiling tiles, walls, windows, worktables, hoods, vents, grills, refrigerators, service counters, storage areas, etc.)
• Removes refuse to designated areas.
• Clear and reset tables in dining areas between seatings, as needed and transports service-ware to the kitchen for cleaning
• Scrape food from dirty dishes, pots, and pans and wash them by hand or load dishwasher and return them to their proper storage place.
• Clean equipment using specific chemicals to meet sanitary standards; may include the use of heavy equipment
• Assist all guests with specific requests and communicate special needs to server/supervisor
• Load/unload supply trucks transferring between storageroom and work areas
• Stock, date, rotate, and check the temperature of food items
• Other duties as assigned.

Skills and Other Requirements

• At least 18 years old
• Minimum 6 months' experience working in retail or food service environment
• High school diploma preferred
• Verbal and written communication
• Must be able to read, speak, and understand the English language in order to communicate with guests and receive instructions
• Experience in dealing with problems involving guest service
• Food handlers permit, as required by law
• Brand certification, as required
• Ability to stand and work in confined spaces for long periods of time

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.