Usher/Ticket Taker

Live Nation Entertainment; Cuyahoga Falls (OH); Sur place; USD 16 531 - 20 664; Temps partiel

Avantages offerts par ce poste

Employee recognition programs

Résumé du poste

A leading live entertainment company is looking for ushers and ticket takers in Cuyahoga Falls, Ohio. This role involves greeting guests, scanning tickets, and ensuring the venue is safe and clean. You'll assist guests with seating arrangements and provide exceptional service. Candidates should have strong communication skills and a commitment to guest safety. Join us in creating memorable experiences for our fans!

Qualifications

• Ability to effectively communicate with guests and colleagues.
• Experience in customer service is preferred.
• Capability to handle guest complaints and emergencies.

Responsabilités

• Greet guests and scan tickets for entry.
• Maintain cleanliness and safety of the venue.
• Assist guests with seating and special needs.
• Guide guests in case of emergencies.
• Participate in recycling efforts during events.

Connaissances

Guest interaction

Safety awareness

Problem-solving

Description du poste

Who Are We?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

Job Summary

Who Are We?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Who Are You?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role

As an usher, greeter, or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

Job Functions

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
• Assist with keeping the venue safe, clean, and presentable to the guest.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Assist patrons by giving directions places inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Additional tasks as requested by management.
  
  

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.