Usher/Ticket Taker

Live Nation International; Cuyahoga Falls (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Generous vacation

Healthcare benefits

Tuition reimbursement

Access to free live events

Job summary

A leading entertainment company is seeking a part-time Usher/Ticket Taker in Cuyahoga Falls, OH. In this role, you will greet guests, assist with ticketing, and maintain the venue's cleanliness and safety. Excellent customer service skills are essential as you will be responsible for ensuring guests have a positive experience. Join a company recognized for its commitment to employee care and enjoy perks such as free live event access and generous benefits.

Qualifications

• Experience in customer service or hospitality.
• Able to assist guests with special needs.
• Strong communication skills to engage with guests.

Responsibilities

• Greet guests and assist with scanning tickets.
• Maintain cleanliness and safety of the venue.
• Resolve guest complaints and provide directions.
• Assist guests with special needs and directions.
• Support end-of-show venue closeout tasks.

Skills

Customer service

Communication

Problem-solving

Safety awareness

Job description

Usher/Ticket Taker page is loaded## Usher/Ticket Takerlocations: Cuyahoga Falls, OH, USAtime type: Part timeposted on: Posted Todayjob requisition id: JR-88690Job Summary:Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit .Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why **SAFETY** for employees and guests is our first priority. We show **CARE** around every corner and look to create **ENCORE** moments of service excellence for everyone. And our commitment to **EFFICIENCY**, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we *Create Once in a Lifetime Experiences for our Fans.***The Role:**As an usher, greeter, or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.**Job Functions:*** Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.* Assist with keeping the venue safe, clean, and presentable to the guest.* Resolve guest complaints or problems.* Examine tickets or passes to verify authenticity.* Provide assistance to guests with special needs, such as helping with seat accommodations.* Show CARE by participating in venue recycling efforts before, during and after the show.* Guide guests to exits or provide other instructions or assistance in case of emergency.* May assist in verifying staff credentials to generally restricted areas.* Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.* Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.* Assist patrons by giving directions places inside or outside the venue.* Ensure guests are safely enjoying the show.* Additional tasks as requested by management.Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.*Recognized for seven years as a Great Place to Work(R) and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.*