Usher - Showroom (Part Time)

Bally's Corporation; Stateline (NV); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading entertainment company as a Showroom Host Person! In this engaging role, you'll be the welcoming face for guests, ensuring they find their seats and enjoy a memorable experience. You'll manage ticket sales, assist with guest inquiries, and maintain a clean and organized environment. This position offers a competitive salary, comprehensive health benefits, and opportunities for growth. If you thrive in a fast-paced, customer-focused setting and are ready to make a positive impact, we can't wait to meet you!

Benefits

Competitive Salary

Comprehensive Health Coverage

401(K) with Company Match

Childcare Discounts

Qualifications

• Must effectively communicate in English and have a high school diploma.
• Knowledgeable of company policies and able to maintain gaming licenses.

Responsibilities

• Direct guests to proper seating and provide friendly service.
• Handle ticket sales and resolve guest complaints.
• Maintain cleanliness and setup of assigned station.

Skills

Customer Service

Communication

Mathematical Skills

Problem Solving

Education

High School Diploma or Equivalent

Job description

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

The Showroom Host Person is responsible for directing all guests to their appropriate
assigned seats.

Responsibilities:

• Responsible for directing guests to proper seating in the showroom, offering friendly and courteous service to all guests.
• Responsible for the proper set up of assigned station.
• Responsible for clean-up of assigned station after each show.
• Verbally communicates information to guests regarding the property's facilities whenever possible.
• Stands for long periods of time.
• Stock, set-up and maintain the concierge area.
• Answer all guest questions and provide detailed, accurate information.
• Perform tickets sales for all entertainment, assists guests with modifications and cancellations.
• Resolve guest complaints within the scope of authority. Provides Thoughtful Service at all times.
• Balances cash and ticket transactions
• Performs other related duties as required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Regular attendance required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

Education and Experience:

High school diploma or equivalent required.

Certificates, Licenses, Registrations:

Must possess and be able to maintain the applicable regional Gaming card(s) and/or License(s), if any.

Language Skills:

Must be able to effectively communicate in English. Must be able to read and write simple lists, interoffice memorandums, and business correspondence.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Remembering Details, Reading, Directing Others, Working Rapidly, Working at Various Tempos, Concentrating Amid Distractions, Remembering Names and Faces, Examining and Observing Details.

Physical Demand:

Standing, Walking, Reaching, Kneeling, Carrying, Pulling, Hearing, Lifting 25lbs, Bending/Stooping, Observing, Stretching, Pushing, Turning, Balancing.

Inside, Noisy, Visual Effects, such as strobe lights and lasers may be used during shows.

What's in it for you:

* Competitive Salary with annual performance reviews

* Comprehensive health coverage plan that includes medical, dental, and vision

* 401(K)/ Company Match

* Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Equal Opportunity Employer

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