Usher - Leader Bank Pavilion

Live Nation International; Boston (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

A leading live entertainment company in Boston is seeking an Usher for the concert season from April to October 2026. The role focuses on ensuring a safe and enjoyable concert experience for guests, including assisting with seating and maintaining knowledge of event specifics. Ideal candidates should have good communication skills, a high school diploma, and at least one year in a guest service role. Evening availability is necessary, and a commitment to diversity and inclusion is emphasized.

Qualifications

• 1+ year in a guest service role preferred.
• Ability to learn quickly on the job and retain event specific direction.
• Must demonstrate ability to work with diverse groups.

Responsibilities

• Facilitate a top-notch guest experience.
• Maintain working knowledge of venue policies.
• Assist guests in locating their seats.

Skills

Strong verbal and written communication skills

Ability to multi-task in a fast-paced environment

Professional appearance and judgment

Team player

Education

High school diploma or equivalent experience

Job description

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a As an Usher, you help to ensure a safe and orderly concert experience. Ushers offer the best service possible to guests, visiting artists, and any other member of the public they may encounter. Ushers are expected to carry out any job function management deems as appropriate and within the scope of the usher role: primarily learning the layout of the venue and assisting guests in locating their seats, as well as providing excellent customer service and answering guest questions and concerns. We are hiring now for our April 2026 – October 2026 concert and event season. Usher shifts are typically in the evening, although some events will take place during the day. Evening availability is required. WHAT THIS ROLE WILL DOFacilitate a top-notch guest experience Maintain working knowledge of all venue policies and guest services protocols o Familiarize yourself with the Day of Show sheet and all key details of the event to include set times, names of artists, and other key details. Ability to work with a diverse group of co-workers and develop strong working relationships across all departments. High school diploma or equivalent experience required. At least 1+ year in a guest service role preferred. Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policy and procedures. Strong verbal and written communication skills. Ability to learn quickly on the job and to retain event specific direction. Strong team player with ability to collaborate and establish strong working relationships with internal and external partners. Ability to multi-task within a fast-paced environment. Able to perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure. We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. \*\*Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions. *Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.*