User Trial Operations Engineer

ektello; Berkeley Heights (NJ); On-site; USD 34,095 - 48,560; Full time

Job summary

A leading organization in telecommunications is seeking a highly organized Mobile Sample & User Trial Operation Manager in Berkeley Heights, NJ. This role involves managing mobile sample collections and coordinating user trials, ensuring all operations align with regulatory requirements. The ideal candidate should hold a relevant bachelor's degree and possess 1–3 years of experience in the telecommunications industry, along with strong communication skills and a keen eye for detail.

Qualifications

• 1–3 years of experience within the telecommunications industry.
• Professional training in data management, analysis, or UX research is a significant plus.
• Ability to analyze data trends and prioritize multiple work assignments in a fast-paced environment.

Responsibilities

• Manage the end-to-end process of mobile sample collection, storage, and transportation.
• Coordinate user trial operations, including participant recruitment, consent processes, and data collection.
• Partner with R&D, Quality Assurance, and Logistics to design and execute seamless trials.
• Ensure User Trial devices are properly configured prior to project execution.
• Collect and analyze data from multiple sources; prepare professional spreadsheets and project status reports.
• Recruit and manage a robust user pool and provide on-site training.
• Maintain meticulous records and ensure activities adhere to relevant regulations.

Skills

Organizational Excellence

Meticulous Detail

Strong Communication

Education

Bachelor’s degree or higher in Management Information Systems, Business Administration, Marketing, or related field

Job description

Mobile Sample & User Trial Operation Manager

Location: Berkeley Heights, NJ (Fully Onsite)

Assignment Length: 12 + month contract to (hire + multi-extension capability)

Compensation: 30.00 /hr. W2

Job Summary

We are seeking a highly organized and detail-oriented Mobile Sample & User Trial Operation Manager to join our team. The ideal candidate will be responsible for managing the lifecycle of mobile sample collections and user trials, ensuring all operations meet strict regulatory requirements and project timelines. You will play a pivotal role in bridging the gap between research, development, and the end-user experience.

Key Responsibilities

• Operational Oversight: Manage the end-to-end process of mobile sample collection, storage, and transportation, developing efficient workflows for sample management.
• Trial Management: Coordinate user trial operations, including participant recruitment, consent processes, and data collection.
• Cross-Functional Collaboration: Partner with R&D, Quality Assurance, and Logistics to design and execute seamless trials.
• Technical Preparation: Ensure User Trial (UT) devices are properly configured prior to project execution and maintain updated device setup documentation.
• Data & Reporting: Collect and analyze data from multiple sources; prepare professional spreadsheets, charts, graphs, and project status reports (Weekly, Monthly, and Final).
• User Pool Engagement: Recruit and manage a robust user pool, providing on-site training and maintaining professional relationships to ensure high-quality participation.
• Compliance: Maintain meticulous records and ensure all activities adhere to relevant regulations, guidelines, and Standard Operating Procedures (SOPs).

Qualifications

• Education: Bachelor’s degree or higher in Management Information Systems (MIS), Business Administration, Marketing, or a related field. Professional training in data management, analysis, or UX research is a significant plus.
• Experience: 1–3 years of experience within the telecommunications industry.
• Technical Prowess: Ability to analyze data trends and prioritize multiple work assignments in a fast-paced environment.

Top Skills

• Organizational Excellence: Superior time management and the ability to handle multiple tasks simultaneously with minimal supervision.
• Meticulous Detail: A sharp eye for accuracy in record-keeping and device configuration.
• Strong Communication: Excellent interpersonal skills to effectively update senior management and engage with internal/external users.