User Trial Operations Lead — Mobile Sampling

ektello; Berkeley Heights (NJ); On-site; USD 34,095 - 48,560; Full time

Job summary

A leading organization in telecommunications is seeking a highly organized Mobile Sample & User Trial Operation Manager in Berkeley Heights, NJ. This role involves managing mobile sample collections and coordinating user trials, ensuring all operations align with regulatory requirements. The ideal candidate should hold a relevant bachelor's degree and possess 1–3 years of experience in the telecommunications industry, along with strong communication skills and a keen eye for detail.

Qualifications

• 1–3 years of experience within the telecommunications industry.
• Professional training in data management, analysis, or UX research is a significant plus.
• Ability to analyze data trends and prioritize multiple work assignments in a fast-paced environment.

Responsibilities

• Manage the end-to-end process of mobile sample collection, storage, and transportation.
• Coordinate user trial operations, including participant recruitment, consent processes, and data collection.
• Partner with R&D, Quality Assurance, and Logistics to design and execute seamless trials.
• Ensure User Trial devices are properly configured prior to project execution.
• Collect and analyze data from multiple sources; prepare professional spreadsheets and project status reports.
• Recruit and manage a robust user pool and provide on-site training.
• Maintain meticulous records and ensure activities adhere to relevant regulations.

Skills

Organizational Excellence

Meticulous Detail

Strong Communication

Education

Bachelor’s degree or higher in Management Information Systems, Business Administration, Marketing, or related field

Job description

A leading organization in telecommunications is seeking a highly organized Mobile Sample & User Trial Operation Manager in Berkeley Heights, NJ. This role involves managing mobile sample collections and coordinating user trials, ensuring all operations align with regulatory requirements. The ideal candidate should hold a relevant bachelor's degree and possess 1–3 years of experience in the telecommunications industry, along with strong communication skills and a keen eye for detail.