User Researcher II

renaissancelearning-nam; United States; Remote; USD 82,000 - 113,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

Retirement matching

Tuition reimbursement

PTO & holidays

Job summary

Renaissance Learning is seeking a User Researcher II to plan and deliver research that informs product decisions, improves usability, and translates findings into clear guidance for design, product, and engineering partners. The role combines qualitative and quantitative methods across interviews, usability studies, surveys, and behavioral analysis.

The candidate will lead studies, recruit participants, and synthesize insights into actionable recommendations while supporting ongoing

Qualifications

• Proficiency with qualitative methods such as interviews, contextual inquiry, and observational research.

Responsibilities

• Plan and conduct end-to-end research studies with appropriate qualitative, quantitative, and mixed-method approaches.
• Lead interviews, contextual inquiry, observation, usability testing, surveys, card sorting, and related evaluative research.
• Analyze research sessions, user behavior metrics, and usability benchmarks to identify needs and product opportunities.
• Synthesize evidence into concise insights, compelling narratives, and actionable recommendations for cross-functional teams.
• Support participant recruitment, screening, scheduling, research documentation, and repository upkeep.
• Help improve research methods and contribute to experimentation, including A/B testing initiatives.

Skills

Qualitative methods

Interviews

Contextual inquiry

Observational research

Usability testing

Surveys

Card sorting

Statistical analysis

Recruiting participants

Informed consent

Education

HCI

Anthropology

Social science

Design research

Psychology

Job description

Role overview

The User Researcher II plans and delivers research that helps product teams understand user needs, improve usability, and make better product decisions. The work combines qualitative and quantitative methods, from interviews and usability studies to surveys and behavioral analysis, with findings translated into clear recommendations for design, product, and engineering partners.

Responsibilities

• Plan and conduct end-to-end research studies with appropriate qualitative, quantitative, and mixed-method approaches.
• Lead interviews, contextual inquiry, observation, usability testing, surveys, card sorting, and related evaluative research.
• Analyze research sessions, user behavior metrics, and usability benchmarks to identify needs and product opportunities.
• Synthesize evidence into concise insights, compelling narratives, and actionable recommendations for cross-functional teams.
• Support participant recruitment, screening, scheduling, research documentation, and repository upkeep.
• Help improve research methods and contribute to experimentation, including A/B testing initiatives.

Requirements

• Degree in human-computer interaction, anthropology, social science, design research, psychology, cognitive science, or a related field, or equivalent experience.
• Approximately 3–5 years of UX research experience or a comparable combination of education and experience.
• Proficiency with qualitative methods such as interviews, contextual inquiry, and observational research.
• Working knowledge of survey design, basic statistical analysis, and mixed-methods research.
• Experience with usability testing, heuristic evaluation, research protocols, and discussion guides.
• Experience recruiting and screening participants, applying informed-consent practices, and researching diverse user groups.

Nice to have

• A portfolio showing research methods, project outcomes, and measurable influence on product decisions.

Benefits and work setup

• Remote work is indicated for this role, with eligibility requirements tied to the United States.
• Listed benefits for eligible U.S. employees include medical, prescription, dental, vision, telehealth, flexible spending and health savings accounts, retirement matching, paid time off, holidays, parental leave, tuition reimbursement, insurance, and well-being support.
• The listed U.S. base salary range is $82,200–$113,100, varying by experience and location.