User Research Specialist — On-site Needham, MA | EN/CN

Bytecenture Technology Limited; Boston (KY); On-site; USD 55,000 - 96,000; Part time

Job summary

Bytecenture Technology Limited is seeking a User Research Specialist for an on-site role in the Boston/Needham area. You will apply both qualitative and quantitative methods to uncover user pain points in smart home appliances, delivering actionable evidence to guide product improvements.

The position emphasizes research execution, recruitment, scheduling, and cross-functional collaboration with product managers and engineers.

Qualifications

• Bachelor's degree in a relevant field with coursework in research methods.
• Minimum 1 year of user research or related experience (internships/academic projects accepted).
• Experience in consumer electronics or related product domains is a plus.

Responsibilities

• Conduct in-depth interviews, usability tests, surveys, and heuristic evaluations (in-person or remote).
• Observe user interactions in labs or home environments and document usability barriers.
• Synthesize data into structured reports with issues, severity, and quotes.
• Recruit, screen, and schedule participants; coordinate study logistics and incentives.
• Collaborate with product teams to define research questions and deliver concise readouts.

Skills

In-depth interviews

Usability testing

Surveys

Heuristic evaluation

Recruitment

On-site coordination

Cross-functional communication

Education

Bachelor's degree in HCI/ Psychology/ Sociology/ Marketing/ Design (non-visual track) with coursework in research methods

Tools

Excel

Job description

Bytecenture Technology Limited is seeking a User Research Specialist for an on-site role in the Boston/Needham area. You will apply both qualitative and quantitative methods to uncover user pain points in smart home appliances, delivering actionable evidence to guide product improvements.

The position emphasizes research execution, recruitment, scheduling, and cross-functional collaboration with product managers and engineers.