User Research Intern — Gameplay & Tool Workflows

Sony Interactive Entertainment Inc. (Japan); Burbank (CA); On-site; USD 46,000 - 65,000; Full time

Job summary

Insomniac Games in Burbank, CA is seeking a User Research Intern to help improve game development workflows and player experiences. You will work with teams to study tool use (Jira, Miro, Confluence), design surveys, conduct interviews, and support usability studies.

Ideal candidates are pursuing or have completed a degree in Psychology, HCI, or related fields, with a passion for games. You will collaborate with researchers and cross-functional partners, participate in data analysis, and

Qualifications

• Currently pursuing or completed a degree as listed or equivalent experience.
• Experience on a game project or demonstrated passion for games and player experience.
• Familiarity with surveys, interviews, usability testing, or observation.
• Curiosity about how people work with empathetic listening and clear questions.
• Strong written and verbal communication, able to organize findings.
• Strong organizational skills with study materials and data.
• Willingness to learn tools and collaborate with researchers and teams.
• Familiarity with Jira, Miro, Confluence and survey platforms is a plus.

Responsibilities

• Collaborate with User Research and Development teams to craft research questions.
• Design and conduct surveys to understand tool use and workflows.
• Assist with recruiting participants and conducting interviews or observed sessions.
• Organize and analyze responses to identify themes and improvement opportunities.
• Prepare reports and presentations communicating research findings.
• Support planning and execution of usability studies and playtests.
• Analyze player feedback to inform game development teams.
• Apply methods to internal tool workflows with guidance from researchers.

Skills

Research methods

Surveys

Interviews

Usability testing

Data analysis

Communication

Empathy / Listening

Education

Bachelor's degree in Psychology, HCI, Human Factors, Cognitive Science, or related field

Master's degree

Tools

Jira

Miro

Confluence

Job description

Insomniac Games in Burbank, CA is seeking a User Research Intern to help improve game development workflows and player experiences. You will work with teams to study tool use (Jira, Miro, Confluence), design surveys, conduct interviews, and support usability studies.

Ideal candidates are pursuing or have completed a degree in Psychology, HCI, or related fields, with a passion for games. You will collaborate with researchers and cross-functional partners, participate in data analysis, and