User Research Intern: Crypto UX & Product Insights

Coinbase; San Francisco (CA); On-site; USD 68,000 - 97,000; Full time

Job summary

Coinbase is seeking a User Research Intern to join our User Research team. You'll help researchers, designers, and product managers understand user needs across Coinbase Cloud and developer tools.

You'll tackle complex product problems, craft research reports that drive design and product decisions, and build foundational UX research skills at scale. This is a 12-week internship during summer 2027, with a remote-first setup and quarterly in-person surge sessions.

Qualifications

• Actively pursuing a career in user research through a degree in a research-related field, or equivalent experience.
• Working knowledge of general research principles (experimental design, bias, confounds) and UX research principles (usability testing, design thinking)
• Demonstrated ability to communicate research findings clearly, supported by a final report from a past research project uploaded with your application
• Basic knowledge of cryptocurrency and Coinbase's role in the crypto economy, with interest in learning more
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

• Own one or more research projects alongside researchers, designers, and product managers to investigate a product problem or area
• Plan and execute research to solve complex, ambiguous product questions using appropriate methodologies
• Deliver research reports that clearly communicate findings and provide actionable design and product recommendations
• Partner with cross-functional teammates to translate user insights into thoughtful product experiences that help people engage with the crypto economy

Skills

UX research principles

Academic/research experience

Communication of findings

AI tooling awareness

Cryptocurrency knowledge

Education

Pursuing research-related degree

Job description

Coinbase is seeking a User Research Intern to join our User Research team. You'll help researchers, designers, and product managers understand user needs across Coinbase Cloud and developer tools.

You'll tackle complex product problems, craft research reports that drive design and product decisions, and build foundational UX research skills at scale. This is a 12-week internship during summer 2027, with a remote-first setup and quarterly in-person surge sessions.