User Outreach Engineer

SAIC; Chantilly (VA); On-site; USD 160,000 - 200,000; Full time

Job summary

SAIC is seeking a User Outreach Engineer to provide onsite SETA services at the NRO in Chantilly, VA. The role focuses on driving user engagement, developing training materials, and coordinating with internal and external stakeholders to align capabilities with mission needs.

Qualifications include TS/SCI clearance with Poly and experience with NRO satellite systems. Travel domestically and internationally is expected, with a target salary range of $160,001–$200,000 per year.

Qualifications

• Bachelor’s degree with 9+ years experience; Master’s with 7+ years; PhD/JD with 4+ years.
• Current Top Secret/SCI clearance with Poly.
• Experience with NRO satellite systems and engaging with user communities.
• Willingness to travel domestically and internationally.

Responsibilities

• Develop training and educational materials for constellation capabilities.
• Integrate with other user engagement teams across the directorate for cohesive messaging.
• Coordinate with operational commands and science & technology orgs to promote use cases and inform capability needs.
• Ensure user readiness to employ and experiment with tasking, data discovery, and exploitation capabilities.
• Prepare responses to customer leadership requests for information.
• Travel is required; may occur once a month.

Skills

User engagement

Training materials

Stakeholder coordination

Communication skills

Briefing materials

Education

Bachelor's degree

Master's degree

PhD or JD

Job description

Description

SAIC is seeking a User Outreach Engineer to provide onsite systems engineering and technical advisory (SETA) services in support of an SAIC Prime Program at the National Reconnaissance Office (NRO) in Chantilly, VA.

The User Outreach Engineer is pivotal in driving user engagement initiatives that connect mission needs, emerging capabilities, and end-user adoption. This position involves collaborating closely with both internal and external stakeholders to enhance communication channels, facilitate training and readiness, and ensure that user perspectives are integrated into capability development and experimentation. The User Outreach Engineer is also responsible for providing coordination and analytical support to leadership, helping to align outreach activities with organizational objectives, manage dependencies, and deliver exceptional customer support. Success in this role requires a strong understanding of user needs and experience working with operational command structures as well as excellent communication skills including presenting and building briefing materials.

• Develop training and educational materials on new constellation capabilities.
• Integrate with other user engagement teams across the directorate to ensure cohesive messaging.
• Coordinate with operational commands and science and technology organizations to promote the development of engineering use cases and the execution of experimentation that informs future capability needs.
• Ensure user readiness to employ and experiment with tasking, data discovery, and exploitation capabilities.
• Collaborate across the enterprise to ensure external dependencies remain aligned with mission needs.
• Support development of external training and instructional courses for program inclusion.
• Assist in preparing responses to customer leadership requests for information.
• Preparing and briefing educational material to a variety of users on a regular basis.
• Travel is required and may occur once a month.

Qualifications

• Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience.
• Current and Active Top Secret/SCI clearance with Poly
• Experience with NRO satellite systems
• Experience engaging with user community
• Excellent interpersonal, leadership, team building and problem-solving skills with a demonstrated ability to be effective in a government/contractor team environment
• Working knowledge of the NRO organization, major acquisition processes, and satellite systems.
• Available to travel domestically and internationally

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.