User Experience Researcher

Diversified Services Network, Inc.

Chicago (IL)

Hybrid

USD 75,000 - 95,000

Full time

14 days+

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Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision Insurance

Disability insurance

Job summary

A reputable design firm in Chicago is seeking a full-time UI/UX Designer/SR UX Researcher to join its team. This role involves translating research into actionable UI recommendations and requires a degree in a related field and 5-8 years of experience. The firm offers a hybrid work model, full benefits, and opportunities for professional growth.

Qualifications

5-8 years of UX Research experience required.
Portfolio demonstrating expertise and ability to articulate the process is essential.

Responsibilities

Translate research findings into actionable recommendations.
Clarify user and business needs into concepts.
Communicate prototype requirements to test and iterate.
Document UX strategy leveraged across partners.
Create shareable UX artifacts based on research.

Skills

Thorough understanding of UI best practices

Experience with UI layout and prototyping tools

Outstanding communication and organization skills

Experience managing multiple projects

Understanding of research methodologies

Ability to pivot with changing requirements

Education

Bachelor’s degree in human-computer interaction or related field

Job description

Overview

Diversified Services Network, Inc. (DSN) is seeking a full-time UI/UX Designer/SR UX Researcher to join our team in Chicago, IL. We offer a HYBRID work model, full benefits, PTO, 401k, and more. If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company — let's talk!

As a UX Researcher for the shop team, you will utilize your knowledge of human-computer interactions and best user research practices to support the concept, prototype, test, and documentation of the preferred user interface. You must recognize where research and testing would be valuable to inform or improve the concepts and coordinate with the team to understand the user’s needs. You will work closely with designers, engineers, strategists, and management to communicate the vision and path forward and be responsible for documenting the preferred experience, creating visual artifacts (reports), and handoff.

Job responsibilities

Translate research and test findings into actionable, prioritized recommendations for UI designs.
Clarify user, customer, and business needs and translate into concepts for compelling interactions and user experience.
Communicate with designers on prototype requirements to test and iterate.
Document key goals, themes, elements, and behaviors that must be implemented by downstream UI teams.
Create shareable UX artifacts based on the team’s research and activities (such as journey maps, storyboards, and user flows).
Document the overall UX strategy (UI, physical attributes, guiding principles, and more) that will be leveraged across all downstream partners.
Prioritize research needs/backlog based on product roadmap.

Education & Experience Required

Bachelor’s degree in human-computer interaction, human factors, psychology, or other UX-related field with 5-8 years of UX Research experience.

Required Skills

Ability to quickly pivot with changing requirements and understanding of the product.
Thorough understanding of UI best practices, UI design, and essential graphic design theory.
Experience and proficiency in UI layout, spec, and prototyping tools.
Experience managing multiple projects and deadlines.
Portfolio demonstrating expertise and ability to articulate the process.
Understand research methodologies and experience facilitating research.
Experience integrating user research into product designs and design practices.
Knowledge of user experience best practices, preferably within a corporate or B2B environment.

Desired Skills

Soft skills include outstanding communication, organization, time management, and interpersonal abilities.
Exceptional data storytelling capability.
Ability to produce results independently as well as collaboratively in a team environment.

Benefits