User Experience Designer (UX Research Program Manager)

Uzaif; Minneapolis (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Uzaif is seeking a skilled UX Operations Manager in Minneapolis to support planning and operational management of UX Research. The ideal candidate will have 6+ years of experience in UX or Research Operations.

You will manage research intake, support research teams, and develop frameworks connecting research to business outcomes. This role requires expertise in large-scale product environments and a strong ability to navigate complex team dynamics.

Qualifications

• 6+ years of experience in UX Operations, Research Operations, or Program Management.
• Proven experience supporting Design or Research teams in a large-scale product environment.
• Expertise in developing frameworks to measure the impact and adoption of research.

Responsibilities

• Manage research intake, capacity planning, and portfolio prioritization.
• Maintain operating rhythms and reporting structures for the UX Research team.
• Develop frameworks to connect research outputs to tangible business outcomes.
• Support research leadership in navigating a highly matrixed product environment.

Skills

UX Operations

Research Operations

Program Management

Framework Development

Design Team Support

Job description

About the Role

This role supports the planning, prioritization, and operational management of UX Research across a large enterprise portfolio. You will partner with UX Research leadership to align teams with enterprise priorities, manage capacity, and establish frameworks to communicate research impact.

Key Responsibilities

• Manage research intake, capacity planning, and portfolio prioritization.
• Maintain operating rhythms and reporting structures for the UX Research team.
• Develop frameworks to connect research outputs to tangible business outcomes.
• Support research leadership in navigating a highly matrixed product environment.

Required Qualifications

• 6+ years of experience in UX Operations, Research Operations, or Program Management.
• Proven experience supporting Design or Research teams in a large-scale product environment.
• Expertise in developing frameworks to measure the impact and adoption of research.

Preferred Qualifications

• Experience working on user journeys for employee or enterprise segments.
• Familiarity with Service Design principles and cross-channel experience work.
• Proficiency in research repository practices and study tracking tools.