User Experience Designer

Capstone IT, Inc.; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Capstone IT is helping our client to find a User Experience (UX) Designer who will join the Digital Experience & Design team and focus heavily on user research and translating research findings into intuitive digital experiences. This is a hands-on individual contributor role.

The UX Designer will create research plans, conduct interviews and usability studies, synthesize findings, and translate insights into wireframes, flows and prototypes for web, desktop and mobile CMS experiences,

Qualifications

• 3+ years hands-on UX Designer experience.
• 2+ years UX design, UX research or interaction design experience.
• Hands-on user research and usability-testing experience.
• Ability to create personas, experience maps and information architecture.
• Strong UX process and Design Thinking knowledge.
• Experience designing web, desktop and mobile applications.
• Familiarity with UX tools like Google Analytics, Optimizely or Contentsquare.
• ADA/digital accessibility knowledge.
• Strong storytelling, presentation and communication skills.

Responsibilities

• Develop user research plans and facilitate research activities.
• Conduct interviews, observations, and moderated/unmoderated usability studies.
• Analyze and synthesize research findings.
• Translate research insights into actionable design recommendations.
• Create personas, empathy maps, journey maps, experience maps and information architecture.
• Develop task analyses, user flows, stories and navigation/content hierarchies.
• Create sketches, wireframes, low‑fidelity designs, comps and prototypes.
• Build interactive prototypes for usability testing.
• Iterate designs based on research and user feedback.
• Design responsive experiences across web, mobile, desktop and other channels.
• Design experiences with ADA/digital accessibility in mind.
• Work with CMS platforms and design CMS‑related experiences.
• Maintain detailed UX documentation and design‑file annotations.
• Collaborate with developers to solve layout, interaction and functionality challenges.
• Work with Product Owners, PMs, Scrum Masters, BAs, architects, researchers and designers.
• Participate in project strategy, Agile planning and daily stand‑ups.
• Advocate for users and user‑centered design throughout the organization.
• Reinforce company branding through the user experience.
• Stay current with UX tools, technology and industry practices.

Skills

UX Research

UX / Interaction Design

Figma & UX Design Tools

CMS & Multi-Platform Design

Education

Bachelor's degree in design

Tools

Figma

Axure

Adobe Suite

Job description

• This is a permanent position, no visa sponsorship or transfers are possible (No H1B or OPT visas)

Job Description Summary

Capstone IT is helping our client to find a User Experience (UX) Designer who will join the Digital Experience & Design team and focus heavily on user research and translating research findings into intuitive digital experiences. This is a hands‑on individual contributor role—not a people‑management position.

The UX Designer will create research plans, conduct moderated and unmoderated research, synthesize findings, and turn those insights into recommendations, wireframes, low‑fidelity designs, user flows, information architecture, and interactive prototypes. The designer will work across web, desktop, mobile, and CMS experiences and collaborate closely with UX researchers/designers, developers, Product Owners, Business Analysts, architects, content strategists, and other stakeholders.

Important candidate requirement: A strong online UX portfolio is required with the application.

Top 4 Skills

• UX Research – Research planning, interviews, observations, moderated/unmoderated usability testing, analysis, and synthesis.
• UX / Interaction Design – Wireframes, user flows, information architecture, journey/experience maps, prototypes, and responsive design.
• Figma & UX Design Tools – Figma, Axure, Adobe products and other prototyping/design tools and design systems.
• CMS & Multi-Platform Design – Experience designing CMS experiences and web, desktop, mobile/iOS/Android applications.

Responsibilities

• Develop user research plans and facilitate research activities.
• Conduct interviews, observations, and moderated/unmoderated usability studies.
• Analyze and synthesize research findings.
• Translate research insights into actionable design recommendations.
• Create personas, empathy maps, journey maps, experience maps and information architecture.
• Develop task analyses, user flows, stories and navigation/content hierarchies.
• Create sketches, wireframes, low‑fidelity designs, comps and prototypes.
• Build interactive prototypes for usability testing.
• Iterate designs based on research and user feedback.
• Design responsive experiences across web, mobile, desktop and other channels.
• Design experiences with ADA/digital accessibility in mind.
• Work with CMS platforms and design CMS‑related experiences.
• Maintain detailed UX documentation and design‑file annotations.
• Collaborate with developers to solve layout, interaction and functionality challenges.
• Work with Product Owners, PMs, Scrum Masters, BAs, architects, researchers and designers.
• Participate in project strategy, Agile planning and daily stand‑ups.
• Advocate for users and user‑centered design throughout the organization.
• Reinforce company branding through the user experience.
• Stay current with UX tools, technology and industry practices.

Qualifications

• 3+ years of hands‑on UX Designer experience, preferably as part of a UX team.
• 2+ years of UX design, UX research or interaction design experience.
• Hands‑on user research and usability‑testing experience.
• Ability to create personas, experience maps and information architecture.
• Strong UX process and Design Thinking knowledge.
• Experience designing web, desktop and mobile applications.
• Experience with Figma, Axure, Adobe products, Photoshop/Illustrator and/or similar tools.
• Strong UX documentation and annotation skills.
• Understanding of digital analytics.
• Familiarity with Google Analytics, Optimizely or Contentsquare.
• ADA/digital accessibility knowledge.
• Strong storytelling, presentation and communication skills.
• Ability to collaborate across technical and business teams.
• Strong problem‑solving and critical‑thinking abilities.

Preferred: Bachelor's degree in design or related discipline, Agile experience, and iOS/Android design experience.