User Acceptance Tester I

Labcorp; Burlington (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, STD/LTD

401(k)

Paid Time Off (PTO) or Flexible Time O

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a UAT Analyst I to plan, execute, and document testing ensuring system enhancements meet business requirements. The role collaborates with stakeholders, developers, and QA teams to validate functionality and support production deployments.

Work schedule is Monday–Friday, 8:00am–5:00pm EST in a hybrid arrangement with three in-office days at Burlington, NC or Durham, NC and two remote days weekly.

Qualifications

• Associates degree with 3 years of UAT and system validation experience.
• Bachelor’s degree preferred; strong domain knowledge in healthcare systems is a plus.
• Experience with defect tracking tools (JIRA, HEAT, SBM) helpful.
• Knowledge of Revenue Cycle Management and HIPAA preferred.
• Ability to map business requirements to test scenarios.

Responsibilities

• Evaluate and analyze billing system enhancement projects and tests.
• Create and execute UAT plans integrating business, functional, and technical components.
• Document test results and review with end users for approval.
• Troubleshoot issues and maintain defect logs with severity and frequency.
• Collaborate with Business Analysts and IT to clarify requirements.
• Proactively identify roadblocks and propose solutions.
• Provide user training and demos for system enhancements.

Skills

UAT testing

Documentation

Analytical thinking

Communication

Time management

Independent work

Education

Associates degree

Bachelor’s degree

Tools

JIRA

HEAT

SBM

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a UAT Analyst I to join our team! The UAT Analyst I is responsible for planning, executing, and documenting User Acceptance Testing (UAT) activities to ensure system enhancements, applications, and processes meet business requirements and are ready for production deployment. This role works closely with business stakeholders, developers, project teams, and subject matter experts to validate functionality, identify defects, and support successful project implementations.

Work Schedule: Monday – Friday; 8:00am-5:00pm EST This hybrid position offers a balanced schedule of three in-office workdays at either our Burlington, NC or Durham, NC location and two remote workdays per week, supporting both collaboration and flexibility.

Core Responsibilities

• Evaluate and Analyze billing system enhancement projects and testing assignments.
• Possess and /or assertively obtain the knowledge and experience required to validate enhancements to identify and measure process impacts, financial implications, and technical applications.
• Participate in requirement sessions with business operations and IT team to define and document business requirements.
• Troubleshoot system issues for resolution.
• Maintain a log of data tested that displays the number of passes, fails, and defects identified.
• Determine each type of defect along with severity and frequency.
• Create and execute User Acceptance test plans that integrate business, functional, and technical components.
• Conduct end-to-end integration testing and assure software delivered meets requirements and expectations.
• Document test results and review with business end users for approval.
• Create and present Test Strategies and Test Summaries.
• Utilize system tools and resources to conduct data analysis and system validation related to assigned projects.
• Assist with the preparation of user documentation, perform demos and training for system enhancements.
• Propose recommendations which may include compiling, analyzing, and evaluating data.
• Pro-actively identify potential roadblocks, analyze, and propose solutions.
• Collaborate with Business Analyst and Software Developer frequently for requirements and issues clarification.
• Act as a voice for the business users when vetting issues with IT.

Minimum Qualifications

• Associates degree with 3 years of experience in User Acceptance Testing and System Validation.

Preferred Qualifications

• Bachelor’s Degree.
• Thorough knowledge of PC systems operation and software.
• Ability to process map (flowchart) current and future state software changes.
• Intermediate to advanced knowledge of Microsoft Office Products.
• Basic understanding of the software development life cycle (Agile and Waterfall) and user acceptance testing.
• Familiarity with software testing methodologies and defect tracking tools.
• Experience working with defect tracking tools (JIRA, HEAT, and SBM).
• Knowledge of Core LabCorp systems.
• Basic understanding of Revenue Cycle Management in the Health Care industry, including HIPAA.

Additional Job Standards

• Self-starter with the capacity to work independently and manage multiple projects simultaneously.
• Proven analytical, problem solving and critical thinking skills.
• Excellent organizational and time management skills.
• Excellent documentation and verbal communication skills.
• Ability to manage multiple priorities and meet project deadlines.
• Confidence in own abilities and skills.

Benefits

• Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at [e-mail]. For more information about how we collect and store your personal data, please see our Privacy Statement.

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.