User Acceptance Tester III

Labcorp; Burlington (NC); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) plan with company match

Paid Time Off (PTO)

Job summary

Labcorp is seeking a UAT Analyst III in a hybrid role based in Burlington, NC. You will lead complex User Acceptance Testing initiatives, define strategies, and mentor junior analysts across significant system implementations.

The position schedules are Monday–Friday, with a strong emphasis on collaboration between in-office days in Burlington or Durham and remote work. A deep background in revenue cycle testing, SDLC, and defect management is required.

Qualifications

• Associates degree with 6+ years of UAT and system validation.
• Experience leading UAT efforts on large-scale projects.
• Strong understanding of SDLC and testing methodologies.
• Healthcare Revenue Cycle Management knowledge a plus.
• Experience with defect tracking tools and test management.

Responsibilities

• Lead UAT strategy and testing efforts for large-scale projects.
• Collaborate with business, IT, and QA teams to ensure requirements are met.
• Create and execute test plans and summaries for system releases.
• Document results and obtain user sign-off from stakeholders.
• Mentor junior analysts and coordinate release activities.

Skills

UAT testing

Leadership

SDLC knowledge

Healthcare revenue cycle

SQL queries

Education

Associates degree

Bachelor's degree preferred

Tools

JIRA

HEAT

SBM

Selenium

QC ALM

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a UAT Analyst III to join our team!

The UAT Analyst III serves as a senior testing resource and subject-matter expert, leading complex User Acceptance Testing initiatives and ensuring business readiness for highly visible, high-risk system implementations. This role owns the UAT strategy, mentors junior analysts, partners closely with business and IT leadership, and drives testing efforts across large-scale, mission-critical projects.

Work Schedule: Monday - Friday; 8:00am-5:00pm EST

This hybrid position offers a balanced schedule of three in-office workdays at either our Burlington, NC or Durham, NC location and two remote workdays per week, supporting both collaboration and flexibility.

Core Responsibilities:

• Analyzes and evaluates complex billing system enhancement projects and testing assignments.
• Possesses and/or assertsively obtains the knowledge and experience required to validate complex enhancements to identify and measure process impacts, financial implications, and technical applications
• Participate in requirement sessions with business operations and IT teams to define and document business requirements
• Troubleshoot system issues for resolution
• Maintain a log of data tested that displays the number of passes, fails, and defects identified
• Determine each type of defect along with severity and frequency
• Create and execute User Acceptance test plans that integrates business, functional, and technical components
• Confirm requirements based upon the project
• Conduct end-to-end integration testing and assure software delivered meets requirements and expectations
• Document test results and review with business end users for approval
• Create and present Test Strategies and Test Summaries
• Utilize system tools and resources to conduct data analysis and system validation related to assigned projects
• Assist with the preparation of user documentation, perform demos and training for system enhancements
• Propose recommendations which may include compiling, analyzing, and evaluating data
• Pro-actively identify potential roadblocks, analyze, and propose solutions
• Collaborate with Business Analyst and Software Developer frequently for requirements and issues clarification
• Act as a voice for business users when vetting issues with IT
• Coordinate tasks associated with large projects involving multiple analysts
• Create test strategies and test summaries for major system releases
• Responsible for leading meetings and taking the lead on Release and Status meeting calls in the absence of management
• Propose recommendations which may include compiling, analyzing, and evaluating data on standardization and protocols of methodology
• Coordinates the implementation of the new methodologies for large projects/releases across multiple platforms (systems and applications)
• Work independently with little guidance from management
• Create and maintain departmental Guidelines
• Reaches out to analysts who may have roadblocks, i.e., data requirements, etc
• Work as a Project/Release Leader
• Team Leader – Lead other Billing Test System Analyst and will training and mentoring as required
• Reviews test plans and test strategies for approval
• Peer review test plans before sending for approval

Minimum Qualifications:

• Associates degree with 6+ years of experience in User Acceptance Testing and System Validation

Preferred Qualifications:

• Bachelors Degree
• Advanced understanding of Revenue Cycle Management in the Health Care industry, including HIPAA
• Advanced knowledge of Microsoft Office Products
• Web testing using JSON EDI X12 Transaction Set experience
• Advanced experience working with defect tracking tools, i.e. JIRA, HEAT, and SBM, Hospital and HL7
• Advanced ability to process map (flowchart) current and future state software changes
• Proven advanced working experience in UAT testing utilizing various testing techniques, methodologies, tools (Selenium, QC ALM, SQL and database queries)
• Advanced knowledge of Core LabCorp systems

Additional Job Standards:

• Capacity to work independently and simultaneously handle a variety of complex matters with minimal supervision
• Self-starter who independently researches documentation and drives work forward
• Knowledge of the SDLC, including requirements, testing, troubleshooting, and implementation support
• Proven analytical mindset that evaluates impacts, risks, and innovative solutions
• Strong organizational and time-management skills
• Ability to prioritize in a fast-paced, deadline driven environment
• Effective troubleshooting and problem-solving skills with attention to detail
• Excellent communicator who collaborates effectively with technical and business stakeholders

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at [e-mail]. For more information about how we collect and store your personal data, please see our Privacy Statement. We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.