Used Vehicle Sales Manager

Jones Family of Dealerships; Pennsylvania; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Holidays

PTO & Sick Time

Vehicle Purchase Program

Employee Discounts

Referral Bonus Program

Training & Development

Career Advancement

Supportive Environment

Job summary

Jones Family of Dealerships in Lancaster, PA seeks an experienced Honda Used Car Manager to lead our used vehicle operations. This hands-on leader will drive inventory strategy, pricing, and customer satisfaction in a fast-paced environment.

Responsibilities include recruiting and coaching a high-performing team, managing trade-ins and reconditioning, and coordinating with Finance to maximize profitability. Join a growth-oriented dealership group committed to excellence.

Qualifications

• 3+ years of automotive sales management experience, preferably as a Used Car Manager.
• Pennsylvania Sales License or ability to obtain one.
• Valid driver's license and acceptable driving record.

Responsibilities

• Lead and develop a high-performing used vehicle sales team.
• Oversee inventory acquisition, appraisals, pricing, and merchandising.
• Aim to exceed used vehicle sales and gross profit objectives.
• Collaborate with Finance and General Sales Manager to maximize dealership performance.
• Deliver outstanding customer experience throughout the buying process.
• Monitor KPIs and provide regular updates to leadership.

Skills

Automotive sales management

Team leadership

Inventory management

Pricing & appraisals

Job description

Join a Winning Team!

Jones Family of Dealerships is seeking an experienced, motivated, and results-driven Honda Used Car Manager to lead our used vehicle operations in Lancaster, PA. If you have a proven track record of growing used vehicle sales, maximizing profitability, managing inventory, and developing high-performing teams, we'd like to hear from you.

This leadership position is responsible for overseeing all aspects of the Honda used vehicle department, including inventory acquisition, vehicle appraisals, pricing strategy, merchandising, performance management, and customer satisfaction. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is passionate about delivering exceptional results.

What You’ll Do

Lead & Develop the Team

• Recruit, train, coach, and motivate a high-performing used vehicle sales team.
• Create a positive and customer-focused culture that drives results.
• Conduct regular performance reviews and coaching sessions.
• Establish clear goals and hold team members accountable for achieving them.

Manage Used Vehicle Inventory

• Oversee all aspects of inventory acquisition, appraisals, pricing, and merchandising.
• Monitor inventory aging and implement strategies to maximize inventory turn.
• Source quality pre-owned vehicles through trade-ins, auctions, and other channels.
• Ensure vehicles are properly reconditioned and front-line ready in a timely manner.

Drive Sales & Profitability

• Achieve and exceed used vehicle sales and gross profit objectives.
• Analyze market conditions and pricing trends to maintain a competitive inventory.
• Develop and execute sales strategies that increase volume and profitability.
• Work closely with the Finance Department and General Sale Manager to maximize dealership performance.

Deliver an Exceptional Customer Experience

• Ensure every customer receives outstanding service throughout the buying process.
• Resolve customer concerns professionally and efficiently.
• Promote customer retention and support dealership reputation initiatives.
• Maintain high levels of customer satisfaction and engagement.

Monitor Performance

• Review key performance indicators, inventory reports, and sales metrics.
• Identify opportunities for improvement and implement action plans.
• Provide regular updates and reports to dealership leadership.

Qualifications

• 3+ years of automotive sales management experience, preferably in a Used Car Manager role.
• Proven success managing used vehicle inventory and achieving sales goals.
• Strong vehicle appraisal and acquisition skills.
• Excellent leadership, communication, and team-building abilities.
• Strong understanding of automotive market trends and inventory management.
• Ability to analyze data and make sound business decisions.
• Customer-focused with a commitment to delivering exceptional experiences.
• Pennsylvania Sales License or ability to obtain one.
• Valid driver's license and acceptable driving record.

What We Offer

• Competitive compensation package with performance-based incentives.
• Medical, Dental, and Vision Insurance.
• Company-paid Life Insurance.
• 401(k) with Company Match.
• Paid Holidays, PTO, and Sick Time.
• Employee Vehicle Purchase Program.
• Employee Discounts on Service, Parts, and Accessories.
• Employee Referral Bonus Program.
• Ongoing Training and Professional Development.
• Career Advancement Opportunities within a growing dealership group.
• Supportive and family-oriented work environment.

About Jones Family of Dealerships

Jones Family of Dealerships has proudly served Lancaster County and surrounding communities for decades. We are committed to providing exceptional customer experiences, quality vehicles, and rewarding career opportunities for our employees. Our continued success is built on integrity, teamwork, and a dedication to excellence.

Equal Opportunity Employer

Jones Family of Dealerships is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.