Used Car Sales Associate

Tive, Inc.; Columbus (OH); On-site; USD 30,000 - 48,000; Full time

Job summary

Ricart Automotive, a leading automotive retailer, is seeking an entry to mid-level sales associate to greet customers, handle inquiries, and guide them through vehicle presentation and delivery processes. You will assist customers with vehicle selection, test drives, and trade assessments while maintaining high levels of service.

The role requires strong communication, the ability to multitask across phones and in-person interactions, and a flexible schedule including nights, holidays, and

Qualifications

• Must have strong written and verbal communication.
• Experience in hospitality/retail helpful.
• Ability to navigate multiple systems and paperwork.

Responsibilities

• Answer incoming sales calls and handle questions with trained responses.
• Greet customers, vendors, and employees as they enter the building.
• Organize and handle all aspects of vehicle presentation and deliveries.
• Check insurance, identification, and update systems.
• Follow instructions and processes using proper paperwork/digital assets.
• Assist customers in vehicle selection, test drives, trade assessments and more.
• Additional job responsibilities as seen necessary by the supervisor.
• Turn-over to team leader to present financial options.

Skills

Communication skills

Multitasking

Customer service mindset

Flexibility (nights holidays weekends)

Education

High school education or equivalent

Tools

Tablet/PC/Smartphone proficiency

Job description

Ricart Automotive is the nation’s largest single-point auto mall, with over 67 acres, two locations

and outstanding employees who are passionate about their contribution to the development and growth of our company. We are driven, we are trusted, we are sharp, we are welcoming and we are ONE team! We offer our customers the best shopping experience with multiple new car brands, a nation-leading pre-owned showroom, an industry-leading consumer-friendly parts and service department, and the oldest Harley Davidson dealership in the country.

We are a third-generation family-owned business that takes pride in providing an outstanding experience to all of our family of employees and customers. Thank you for being a part of the Ricart family!

What We Need From You- Job Duties and Requirements:

• Answer incoming sales calls and handle questions with proven trained responses, including outgoing phone calls
• Greet customers, vendors, and employees as they enter the building
• Organize and handle all aspects of vehicle presentation & deliveries
• Check insurance, identification, and update systems
• Follow instructions and processes using proper paperwork/digital assets
• Assist customers in vehicle selection, test drives, trade assessments & more
• Additional job responsibilities as seen necessary by the supervisor
• Turn-over to team leader (sales supervisor) to present financial/cash options.

Negotiate pricing, trade-in values, monthly payments for customer purchases to lead to customer ownership of a vehicle.

Essential Job Functions:

• Must have a valid drivers license and meet company motor vehicle report standards
• High school education or equivalent
• 1-3 years working in hospitality, retail, restaurant, food service or similar industry
• Excellent written and oral communication skills
• Tablet/PC/Smartphone proficiency
• Meeting new customers and working to build a long term relationship
• Must be able to multitask between answering phones, working with employees, and assisting customers
• Must have the flexibility of schedule to work nights, holidays, and weekends.

Ricart Automotive is an equal opportunity employer.