USD 259 Tech Support

WICHITA STATE UNIVERSITY; Wichita (KS); On-site; USD 16,000 - 23,000; Part time

Job summary

Ennovar Tech Services and Solutions seeks a part-time technology support specialist to assist Wichita Public Schools USD 259. The role requires handling computer technology, networking, and related tasks under supervision; training building staff and ensuring proper equipment use and maintenance.

You will work with the Site Technology Specialist, meeting deadlines and coordinating with district support teams.

Qualifications

• Must have basic IT knowledge.
• Display high technical skill in computer technology, networking, and related functions.

Responsibilities

• Works under the supervision of the Site Technology Specialist (STS).
• Displays a high skill level and technical expertise relating to computer technology, networking, and other functions of the assignment.
• Conducts in-service training activities for building personnel regarding the proper use and maintenance of computer equipment and software.
• Meets specified deadlines and confers with the STS to ensure satisfactory execution and completion of a specific job.
• Works cooperatively with others to maintain smooth operations; coordinates with STS and district support on technology issues at the site.
• Determines priority with the STS.
• Tracks backlog of requests.
• Escalates problems as necessary.
• Performs workstation hardware/software setup and maintenance including hardware upgrades, OS/software installs, repair with warranty work, and acts as a resource for troubleshooting.

Skills

Technical aptitude

Networking basics

Basic IT knowledge

Education

MIS

Cybersecurity

Computer Science

Computer Engineering

Job description

Department

Ennovar Tech Services and Solutions

Campus Location

Wichita, KS - Other Wichita Location

Hire Type

Part Time

Pay

$14 per hour

Work Schedule

Based on class schedule

Export Compliance Requirement

This position requires access to EAR or ITAR controlledtechnologies. Applicants are required to be eligible for employmentunder U.S. export control laws and must meet the requirement ofbeing a “U.S. Citizen”.

Job Story

Ennovar is looking for an employee to work tech support for WichitaPublic Schools USD 259.

Job Duties

Works under the supervision of the Site Technology Specialist(STS).

Displays a high skill level and technical expertise relating tocomputer technology, networking, and other functions of theassignment.

Conducts in-service training activities for building personnelregarding the proper use and maintenance of computer equipment andsoftware.

Meets specified deadlines and confers with the STS to ensure thesatisfactory execution and completion of a specific job.

Works cooperatively with others in order to maintain a harmoniousand efficient operation. Coordinates with STS and district supportorganizations on technology issues for the site.

Determines priority with the STS.

Tracks backlog of requests.

Escalates problems as necessary.

Performs workstation hardware/software setup and maintenance toinclude:

• * Hardware upgrades and installs


• * OS installs and updates


• * Software installs and updates


• * Repair of hardware components, working with the STS for theappropriate warranty replacement work


• * Serves as a resource for troubleshooting technology systems issues(hardware, software, network).

Demonstrates understanding of site network topology. Performsnetwork administration.

Assists the STS as necessary in managing student and staff useraccounts and network shares.

Installs and manages server-based applications, asnecessary.

Performs network troubleshooting of switches and network drops inclassrooms/offices, escalating problems if necessary.

Performs all other duties as required by the STS.

Additional Requirements

• - Must work a minimum of 25 hours, Monday-Friday, between the hoursof 7:30 AM - 4:30 PM.


• - Must be self-sustaining


• - Must have basic IT knowledge


• - Preferred Major(s): MIS, Cybersecurity, Computer Science,Computer Engineering