Usability Researcher

IFG International Financial Group Ltd; Seattle (WA); On-site; USD 73,012; Full time

Job summary

A leading financial services firm is seeking a Usability Researcher to work remotely. The role involves conducting usability research projects, creating customer engagement programs, and collaborating with cross-functional teams to enhance product quality. Candidates should have 3-5 years of relevant experience. This contract position has a strong possibility of extension and offers a pay rate of $53 per hour.

Qualifications

• 3-5 years of experience with user testing and qualitative research.
• Proven ability to run usability studies and report findings.
• Experience engaging with cross-functional teams.

Responsibilities

• Conduct usability research projects assessing product quality.
• Create customer engagement programs translating insights into product improvements.

Skills

User testing

Qualtrics

Usability studies

Cross functional collaboration

Job description

Overview

Title: Usability Researcher

Location: Remote

Contract: June 30th, 2023 - Strong possibility of extension

Are you a detail-oriented individual looking to grow your career in a reputable company? If so, we want to hear from you!

Who we are looking for

We are looking for a self starter that can hit the ground running to support exciting projects within the Teams Growth portfolio looking at consumer and Small to Medium Business. Ability to engage with a variety of tenured partners as well as represent the client as they learn from and gather insights from customers.

Responsibilities

• Usability research projects, holding the products and features to the highest level of craft and quality
• Ability to create and drive customer engagement programs, bringing actionable insights back to the product teams that will go directly back into the product road map

Typical Task Breakdown

• Meeting and working with stakeholders and partners to identify research opportunities.
• Running usability studies and customer deep dives along with potentially some surveys or diary studies.
• Writing reports and debriefing with the teams and workshopping to ensure those insights go directly back into the product.

Top Skills

• Experience with core tools: User testing, Qualtrics | 3-5 Years of Experience
• Experience running usability studies & reporting on them | 3-5 Years of Experience
• Experience working with cross functional teams to make impact into a product | 3-5 Years of Experience

Pay Rate: $53

Location: Seattle WA

Job Type: Contract

For consideration, please send your resume to [e-mail] with "Usability Researcher" in the subject.

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