(USA) Tire & Battery Technician - Automotive

Walmart; Waldorf (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a Tire & Battery Center Technician who will provide exceptional service in a collaborative environment. This role involves ensuring safety and compliance, leveraging digital tools to enhance sales, and maintaining high standards in customer service. You will engage with team members and customers alike, helping to create a positive experience in the tire and battery department. With competitive pay and a range of benefits, this opportunity promises growth and fulfillment in a dynamic workplace. Join a team that values your contributions and supports your professional development.

Benefits

Health Benefits

401(k) Plan

Paid Time Off

Company Discounts

Education Benefits

Short-term and Long-term Disability

Military Leave Pay

Adoption Reimbursement

Qualifications

• Valid state-issued driver's license required.
• Must be 18 years of age or older.

Responsibilities

• Collaborate with team members for sales and service requests.
• Demonstrate knowledge of safety and compliance protocols.

Skills

Customer Service

Safety Protocols

Tire and Battery Knowledge

Interpersonal Skills

Point of Sale Systems

Problem Solving

Education

High School Diploma

Driver's License

Tools

Handheld Technology

Point of Sale Systems

Job description

Position Summary...

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

What you'll do...

• Be a Team Member: Collaborates with team members to fulfil sales and service requests; educating other associates on tools, tasks, resources and mentor new technicians; communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality; demonstrating knowledge of Point of Sale systems, phone, and in-person selling techniques.
• Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizing hand held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapting to new tools and encouraging others to use them.
• Be an Owner: Communicates equipment, tools and supplies needs to TBC Lead; tracking and monitoring returns and special orders; operating cash registers; processing transactions; working hands-on in the physical area; maintaining accurate inventory, audit, safety, and compliance standards; reporting TBC complaints, safety hazards, and problems with products, services, and work areas; completing paperwork, logs, and other required documentation; ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures; identifying member needs; assists members with purchasing decisions; and resolves issues and concerns.
• Be a Talent Ambassador: Being a brand advocate by valuing the member's experience in the TBC area and modeling high quality service and products; developing, influencing and inspiring others for working in a style that is respectful, supportive and team oriented; understanding the roadblocks and assisting in training team members.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $19.00 to $26.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Valid state-issued driver's license.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Must be 18 years of age or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Auto service industry, Retail Experience

Primary Location...

2365 Crain Hwy, Waldorf, MD 20601-3167, United States of America