(USA) Tire & Battery Technician - Automotive

Walmart; Quincy (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Tire & Battery Center Technician to provide safe and efficient service in sales and service areas. The role involves collaborating with team members, demonstrating expertise in safety protocols, and ensuring customer satisfaction. Competitive pay, performance bonuses, and comprehensive benefits are offered.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Education benefits

Qualifications

• Must be 18 years or older.
• Experience in auto service industry or retail preferred.

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Demonstrate knowledge of safety and compliance protocols.
• Communicate needs for equipment, tools, and supplies.

Skills

Customer Service

Safety Compliance

Sales Techniques

Team Collaboration

Inventory Management

Education

Valid state-issued driver's license

Job description

Position Summary... As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what members love, for less. You will collaborate with other associates to ensure the club meets members' expectations.

What you'll do...

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, mentor new technicians, and develop interpersonal skills for safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety and compliance protocols, industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Show proficiency with Point of Sale systems, and in phone and in-person selling techniques.
3. Be a Techie: Use digital tools to plan and drive sales, improve service, and enhance associate engagement. Utilize handheld technology for immediate business decisions related to services, safety alerts, products, and training.
4. Be an Owner: Communicate needs for equipment, tools, and supplies; track returns and special orders; operate cash registers; process transactions; maintain inventory; ensure safety and compliance; report issues; complete documentation; assist members with purchases and resolve concerns.
5. Be a Talent Ambassador: Promote the brand by valuing member experience, modeling high-quality service, and inspiring others. Understand and help overcome roadblocks, and participate in training.
6. Comply with Policies: Follow company policies, procedures, and ethics. Use the Open Door Policy, prioritize tasks, communicate progress, and seek continuous improvement.
7. Respect Individuals: Embrace diversity, foster a culture of belonging, build trusting relationships, and motivate others. Support team development, recognize contributions, and mentor colleagues.
8. Act with Integrity: Uphold high standards of ethics and compliance, model company values, and hold yourself and others accountable. Support Walmart's goal of positive societal impact.
9. Serve Customers and Members: Deliver results with a customer-first approach, make informed decisions, and consider the broader impact of your work.
10. Strive for Excellence: Maintain curiosity, take calculated risks, support change, and pursue continuous improvement using new technologies and skills.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a happier mind, body, and wallet, including health, financial, paid time off, and other benefits. Live Better U provides education benefits, covering tuition, books, and fees for various programs.

The hourly wage range is $18.00 to $25.00, with actual pay meeting or exceeding the minimum wage applicable to the location. Additional premiums may apply based on specific circumstances.

Minimum Qualifications

Valid state-issued driver's license. Must be 18 years or older. Must successfully complete all required training and assessments within the designated timeframe.

Preferred Qualifications

Experience in auto service industry or retail preferred.

Primary Location

700 N 54Th St, Quincy, IL 62305-7909, United States of America.