(USA) Tire & Battery Technician - Automotive

Walmart; Pennsylvania; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Tire & Battery Center Technician to join their team. The role involves providing excellent customer service, collaborating with teammates, and using digital tools to enhance sales and service. Approximately 10% growth potential in customer engagement and service standards is expected through this position, ensuring high-quality service in the automotive department while fostering a supportive workplace culture.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Education programs

Qualifications

• Valid state-issued driver’s license required.
• Must be 18 years or older and complete required trainings.

Responsibilities

• Collaborate with team members for sales and service.
• Demonstrate safety and compliance knowledge.
• Use digital tools to drive sales and improve service.
• Operate cash registers and maintain inventory.

Skills

Customer Service

Team Collaboration

Safety Compliance

Technical Skills

Sales Techniques

Job description

Position Summary

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what our members love, for less. You will collaborate with other associates to ensure the club meets members' expectations.

What you'll do

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Communicate and develop interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, Point of Sale systems, and sales techniques.
3. Be a Techie: Use digital tools to plan and drive sales, improve service, and elevate engagement. Utilize handheld technology for immediate business decisions related to services, safety, and training.
4. Be an Owner: Communicate needs, track returns and orders, operate cash registers, maintain inventory, ensure safety standards, report issues, complete documentation, and assist members with purchasing decisions.
5. Be a Talent Ambassador: Advocate for the brand, develop and inspire others, and foster a respectful, supportive, team-oriented environment. Comply with policies and complete work efficiently, collaborating with managers and partners.
6. Respect the Individual: Embrace diversity, create an inclusive workplace, build trust, and support team development. Recognize contributions and foster a culture of belonging.
7. Act with Integrity: Uphold high standards of ethics, model company values, and support a positive culture. Be accountable, humble, honest, fair, and transparent.
8. Serve our Customers and Members: Deliver results with a customer-first mindset. Make informed decisions, balance priorities, and consider the impact on stakeholders.
9. Strive for Excellence: Be curious, take calculated risks, support continuous improvement, and adapt to change.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health, financial, paid time off, education programs, and more. The hourly wage range is $19.00 to $26.00, with potential premiums based on specific circumstances.

Minimum Qualifications

• Valid state-issued driver’s license.
• Must be 18 years or older.
• Successfully complete required trainings and assessments.

Preferred Qualifications

• Experience in auto service industry or retail.

Primary Location

1717 E Lincoln Hwy, Langhorne, PA 19047-3043, United States of America