(USA) Tire & Battery Technician - Automotive

Walmart; Oklahoma; On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart is seeking a Tire & Battery Center Technician to provide safe and efficient service, focusing on customer satisfaction and team collaboration. You'll manage tasks ranging from sales and service requests to ensuring safety and compliance standards. Competitive pay, performance bonuses, and comprehensive benefits are offered, promoting a supportive work environment with diversity and inclusion.

Benefits

Health: Medical, vision, dental

401(k) and stock purchase options

Paid Time Off: PTO, parental leave, family care

Disability and military leave

Education support programs

Qualifications

• Valid state-issued driver's license required.
• Must complete all required training and assessments if hired.
• 18 years or older.

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Demonstrate knowledge of safety and compliance protocols.
• Manage returns, special orders, and maintain inventory.

Skills

Team Collaboration

Customer Service

Knowledge of Safety Protocols

Digital Tools Utilization

Interpersonal Communication

Education

High School Diploma or Equivalent

Job description

Position Summary

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what our members love, for less. You will collaborate with other associates to ensure the club meets member expectations.

What you'll do

• Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Communicate effectively and develop interpersonal skills for providing safe and efficient customer service.
• Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Show proficiency with Point of Sale systems, phone, and in-person selling techniques.
• Be a Techie: Use digital tools to plan and drive sales, improve service, and enhance associate engagement. Utilize handheld technology for immediate business decisions related to services, safety alerts, new products, and training.
• Be an Owner: Communicate needs for equipment, tools, and supplies. Manage returns, special orders, operating cash registers, processing transactions, maintaining inventory, and ensuring safety and compliance standards. Report safety hazards, product issues, and complete documentation.
• Be a Talent Ambassador: Advocate for the brand by valuing the member experience, modeling high-quality service, developing others, and fostering a respectful, supportive team environment. Comply with company policies and implement related action plans.
• Respect the Individual: Embrace diversity, foster a culture of belonging, and create opportunities for all associates to thrive. Build strong relationships, communicate positively, and motivate others.
• Act with Integrity: Uphold high standards of ethics and compliance, support Walmart's values, and hold oneself and others accountable. Support the company's goal of positive impact for all stakeholders.
• Serve our Customers and Members: Deliver results with a customer-first approach. Make decisions based on reliable information, balancing priorities, and considering the impact on the team and stakeholders.
• Strive for Excellence: Demonstrate curiosity, resilience, and a willingness to learn. Support continuous improvement and adapt to new technologies and skills.

Benefits

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including:

• Health: Medical, vision, dental
• Financial: 401(k), stock purchase, life insurance
• Paid Time Off: PTO, parental leave, family care, bereavement, jury duty, voting
• Other Benefits: Disability, discounts, military leave, adoption support, and more

Live Better U provides fully paid education programs ranging from high school to bachelor's degrees. Eligibility varies; see https://bit.ly/3iOOb1J for details.

The hourly wage is $18.00 to $25.00, with potential premiums based on specific circumstances. The actual rate will meet or exceed the applicable minimum wage.

Minimum Qualifications

• Valid state-issued driver's license
• Must complete all required training and assessments if hired
• Must be 18 years or older

Preferred Qualifications

Experience in auto service industry or retail is preferred.

Primary Location

1705 South Broadway Avenue, Moore, OK 73160-0000, United States of America