(USA) Tire & Battery Technician - Automotive

Walmart; Jefferson City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Tire & Battery Center Technician to provide exceptional service in a dynamic retail environment. This role involves collaborating with team members to meet customer expectations, leveraging technical knowledge to enhance sales and service experiences, and ensuring compliance with safety protocols. You'll be part of a supportive team that values high-quality service and encourages personal growth. With competitive pay, performance-based bonuses, and comprehensive health benefits, this position offers a rewarding opportunity for those passionate about automotive service and customer satisfaction.

Benefits

Health Benefits (Medical, Vision, Dental)

401(k)

Stock Purchase Plan

Company-Paid Life Insurance

Paid Time Off

Parental Leave

Family Care Leave

Bereavement Leave

Jury Duty Leave

Voting Leave

Qualifications

• Valid driver's license and at least 18 years old required.
• Knowledge of safety and compliance protocols in tire and battery services.

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Demonstrate knowledge of tire and battery industry standards and safety.

Skills

Customer Service

Interpersonal Skills

Safety Compliance

Sales Techniques

Technical Knowledge (TPMS)

Education

Valid State-Issued Driver's License

18 Years of Age or Older

Tools

Point of Sale Systems

Handheld Technology

Job description

Position Summary...

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

What you'll do...

1. Be a Team Member: Collaborates with team members to fulfill sales and service requests, educating other associates on tools, tasks, and resources, and mentoring new technicians while communicating and developing interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality, demonstrating knowledge of Point of Sale systems, phone, and in-person selling techniques.
3. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
4. Be an Owner: Communicates equipment, tools, and supplies needs to TBC Lead, tracking and monitoring returns and special orders, operating cash registers, processing transactions, working hands-on in the physical area, maintaining accurate inventory, and ensuring compliance with safety standards.
5. Be a Talent Ambassador: Acts as a brand advocate by valuing the members' experience in the TBC area and modeling high-quality service and products, developing, influencing, and inspiring others to work in a respectful, supportive, and team-oriented style.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy. Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners. Strives for excellence and displays curiosity and a desire to learn.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision, and dental coverage.
-Financial benefits include 401(k), stock purchase, and company-paid life insurance.
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.

The hourly wage range for this position is $18.00 to $25.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Minimum Qualifications...

Valid state-issued driver's license.
Must be 18 years of age or older.

Preferred Qualifications...

Auto service industry, Retail Experience.

Primary Location...

849 Stoneridge Parkway, Jefferson City, MO 65109-0000, United States of America