(USA) Tire & Battery Technician - Automotive

Walmart; Billings (MT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Tire & Battery Center Technician who will deliver exceptional service while collaborating with a dynamic team. In this role, you will leverage your expertise in safety and compliance, utilizing digital tools to enhance the customer experience and drive sales. This position offers competitive pay, performance-based bonuses, and a comprehensive benefits package that includes health coverage, paid time off, and a unique education program to support your growth. If you're passionate about delivering quality service and making a positive impact, this opportunity is for you.

Benefits

Health benefits (medical, vision, dental)

401(k)

Company-paid life insurance

Paid time off (PTO)

Short-term and long-term disability

Company discounts

Education benefit program (Live Better U)

Adoption and surrogacy expense reimbursement

Qualifications

• Must be 18 years of age or older and possess a valid driver's license.
• Experience in the auto service industry or retail is preferred.

Responsibilities

• Provide safe and efficient service in tire and battery sales and service.
• Collaborate with team members to meet member expectations.

Skills

Customer Service

Safety Compliance

Interpersonal Skills

Problem Solving

Sales Techniques

Education

High School Diploma or equivalent

Valid state-issued driver's license

Tools

Point of Sale systems

Hand-held technology

Job description

Position Summary...

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

What you'll do...

• Be a Team Member: Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert: Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and in-person selling techniques.
• Be a Techie: Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them.
• Be an Owner: Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working hands-on in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns.
• Be a Talent Ambassador: Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members.
• Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices.
• Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback.
• Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent.
• Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence.
• Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments.
• Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us.
• Act with Integrity: Acts in a selfless manner and is consistently humble self-aware honest fair and transparent.
• Serve our Customers and Members: Delivers results while putting the customer first.
• Serve our Customers and Members: Makes decisions based on reliable information balances short and long-term priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
• Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience.
• Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $18.00 to $25.00*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Valid state-issued driver's license.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Must be 18 years of age or older.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Auto service industry, Retail Experience

Primary Location...

4420 King Ave E, Billings, MT 59101-4913, United States of America