Position Summary
As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what members love, for less. You will collaborate with other associates to ensure the club meets members' expectations.
What you'll do
- Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Communicate effectively and develop interpersonal skills for providing safe and efficient customer service.
- Be an Expert: Demonstrate knowledge of safety, compliance protocols, industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality. Use Point of Sale systems, phone, and in-person selling techniques.
- Be a Techie: Utilize digital tools to plan and drive sales, improve service, and enhance associate engagement. Use handheld technology for immediate business decisions related to services, safety, and training.
- Be an Owner: Communicate needs for equipment, tools, and supplies. Handle returns, monitor inventory, operate cash registers, process transactions, and ensure safety and compliance. Assist members with purchasing decisions and resolve issues.
- Be a Talent Ambassador: Advocate for the brand, model high-quality service, develop others, and foster a respectful, supportive, team-oriented environment. Comply with company policies and standards.
- Respect the Individual: Embrace diversity, create an inclusive workplace, build trusting relationships, and motivate others. Recognize contributions and help team members develop.
- Act with Integrity: Uphold high standards of ethics and compliance, support the company's culture, and hold oneself and others accountable. Support Walmart's goal of positive impact for all stakeholders.
- Serve our Customers and Members: Deliver results with the customer first, make informed decisions, and consider the impact on the team and stakeholders.
- Strive for Excellence: Demonstrate curiosity, resilience, and support continuous improvement through new technologies and skills.
At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health, financial, paid time off, and education programs. The hourly wage range is $18.00 to $25.00, with additional premiums based on specific circumstances.
Minimum Qualifications
- Valid state-issued driver's license
- Must be 18 years or older
- Ability to complete required training and assessments successfully
Preferred Qualifications
- Experience in auto service industry or retail
Primary Location
3805 North Blvd, Alexandria, LA 71301-3563, United States of America