(USA) Store Lead

Walmart; Orlando (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic manager to lead a team in providing exceptional customer service while driving financial performance. This role emphasizes the importance of building strong relationships with associates and customers, ensuring compliance with company standards, and fostering community engagement. The ideal candidate will have a solid background in management, with a focus on financial accountability and team development. Join a forward-thinking organization that values integrity, excellence, and community involvement, offering competitive pay and comprehensive benefits.

Benefits

Health Coverage

Retirement Plans

Paid Time Off

Educational Benefits

Qualifications

• 1 year of general management experience with financial accountability.
• Experience supervising 10+ associates in a retail environment.

Responsibilities

• Direct and guide management and associates on customer service techniques.
• Drive financial performance by achieving budgeted sales and expenses.

Skills

Management Experience

Customer Service Techniques

Financial Accountability

Team Building

Education

Bachelor of Science in Business Management

2 years of college

Job description

Position Summary...

This role involves directing and guiding management and hourly associates on customer service techniques by modeling excellent customer service, teaching, and ensuring customer needs, complaints, and issues are resolved within company guidelines and standards. The position also includes building relationships with associates for feedback, answering questions, and providing information to customers and associates.

The role is responsible for driving and ensuring the financial performance of the facility by achieving budgeted sales, wages, and expenses, assisting in expense control, and implementing plans to improve financial outcomes. It involves creating budgets aligned with business needs, analyzing economic trends, and participating in community outreach programs to foster good community relations and promote the company's presence.

Additional responsibilities include directing facility operations to maintain service levels, overseeing safety and quality standards, providing supervision and development opportunities for staff, and promoting company policies and ethical standards. The role emphasizes building high-performing teams, acting with integrity, serving customers, striving for excellence, and supporting community engagement.

The position offers competitive pay, performance bonuses, and comprehensive benefits, including health coverage, retirement plans, paid time off, and educational benefits through the Live Better U program.

Minimum Qualifications...

Candidates must have:

• 1 year of general management experience including financial accountability,
• or 2 years of college,
• or 1 year of retail experience and 1 year of supervising 10+ associates,
• or 2 years of general work experience and 1 year of supervising 10+ associates.

Additional requirements include compliance with state-specific certifications for firearm and ammunition sales, attendance at mandatory training, and successful completion of background checks where applicable.

Preferred Qualifications...

Preferred candidates will have:

• A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University,
• Experience supervising 20 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

10270 Front Beach Rd, Panama City Beach, FL 32407-3808, United States of America