(USA) Senior Manager, Program Management

Walmart - Internal; United States; On-site; USD 80,000 - 155,000; Full time

Benefits offered by this job

Performance-based bonus

Health benefits (medical, vision, and

401(k) match

Paid time off (PTO)

Job summary

Walmart is seeking a Senior Manager, Program Management to lead the execution of complex business initiatives across cross‑functional teams and senior leaders. The role focuses on removing obstacles, driving performance, and delivering measurable results while upholding Walmart values.

The team guides hourly associate guidance hours and workforce planning, leveraging data analytics to forecast hours, budget needs, and labor standards.

Qualifications

• 2 years’ experience leading cross‑functional teams.
• Bachelor's degree in Business/HR plus 4 years PM/ops experience, or 6 years PM/ops experience.
• 3 years’ experience with Microsoft Office.

Responsibilities

• Lead execution of multiple business plans and projects by identifying needs, setting priorities, removing obstacles.
• Supervise and develop associates through training, mentoring, performance management, and recognition.
• Partner with senior leaders to define goals, assess risk, and communicate program requirements.
• Drive process improvements by conducting gap analyses, implementing best practices, and aligning initiatives with company strategy.
• Evaluate program performance using data analysis, ROI assessments, and stakeholder feedback to recommend adjustments and enhance outcomes.
• Foster cross‑functional collaboration to increase service capabilities and support continuous learning and innovation.

Skills

Cross-functional leadership

Data analysis

Stakeholder communication

Program management

Decision making

Education

Bachelor's degree in Business/HR

Tools

Microsoft Office

Job description

Position Summary...

Role summary: The Senior Manager, Program Management leads the execution of complex business initiatives by aligning cross‑functional teams, driving process improvements, and ensuring performance targets are met. This role involves developing and communicating strategic plans, removing obstacles, and fostering a collaborative environment that supports associate growth and operational excellence. The position requires strong decision‑making and communication skills to influence stakeholders and deliver measurable results while upholding company values and ethical standards. The Senior Manager champions continuous learning and adaptability to advance business objectives and enhance customer and associate experiences.

About the team:

This team manages and communicates guidance hours for all Walmart US Hourly Associates, developing systems to support this process. It delivers detailed analysis of hours, budget constraints, labor standards, and volume forecasts. Collaborating with divisions such as Real Estate, Merchandising Operations, Central Operations, and Global Technology, the team ensures optimal workforce placement. Utilizing expertise in data engineering, process mapping, and advanced analytics, it enhances workforce planning and operational efficiency to effectively support Walmart’s business objectives and drive continuous improvement across functions.

What you’ll do:

• Lead execution of multiple business plans and projects by identifying needs, setting priorities, and removing obstacles to optimize performance.
• Supervise and develop associates through training, mentoring, performance management, and recognition to build a collaborative team environment.
• Partner with senior leaders to define goals, assess risk, and communicate program requirements to stakeholders and executive leadership.
• Drive process improvements by conducting gap analyses, implementing best practices, and aligning initiatives with company strategy.
• Evaluate program performance using data analysis, ROI assessments, and stakeholder feedback to recommend adjustments and enhance outcomes.
• Foster cross‑functional collaboration to increase service capabilities and support continuous learning and innovation.

What you’ll bring:

• Proven expertise in program management with the ability to lead multiple complex initiatives simultaneously.
• Strong cross‑functional team leadership skills, including mentoring, coaching, and developing associates.
• Excellent decision‑making capabilities supported by data analysis and performance evaluation.
• Effective communication skills to engage stakeholders, senior leaders, and cross‑functional teams.
• Experience driving process improvements aligned with business strategies and operational goals.
• Ability to develop and implement business plans, manage risks, and adapt to changing priorities.
• Commitment to upholding ethical standards, company policies, and fostering a high‑performing team environment.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00.

Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock

Minimum Qualifications...

• 2 years’ experience leading cross‑functional teams.
• 3 years’ experience using intermediate functionality of Microsoft Office.
• Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
• Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

• Managing a budget, profit and loss statement, or relate financial process, Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of