(USA) Senior Manager I, Operations Improvement, Facility

Walmart; Joliet (IL); On-site; USD 116,000 - 174,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Live Better U education program

Life insurance

Job summary

Walmart in Joliet, IL is seeking a Senior Manager, Operations Improvement to lead several high-visibility initiatives that simplify how work gets done and improve performance across the business. You will translate customer and operational needs into clear plans, guide governance, and drive measurable results through change leadership and cross-functional partnership.

This role blends strategic thinking with hands-on execution to enable scalable process improvements within the Supply Chain team.

Qualifications

• Bachelor’s degree in Business or related field; 3 years’ experience in retail operations, content development, project management, or related area.
• 5 years’ experience in retail operations, content development, project management, or related area.

Responsibilities

• Drive execution of multiple business plans by setting priorities, removing obstacles, and measuring progress
• Lead project governance across scope, milestones, timelines, resources, and budgets; provide stakeholder reporting
• Build and sustain process improvements by analyzing data, defining standards, and driving adoption through change programs
• Manage content initiatives by prioritizing requests and ensuring tools, templates, and communications meet governance standards
• Hire, develop, and lead associates through coaching, performance expectations, and a team-based environment

Skills

Governance

Project leadership

Change management

Stakeholder management

Education

Bachelor's degree in Business or related field

Job description

Position Summary…

What you’ll do…

Note: This position is not eligible for sponsorship. Position summary As Senior Manager, Operations Improvement, you’ll lead multiple, high-visibility improvement initiatives that simplify how work gets done and strengthen performance across the business. You’ll translate customer and operational needs into clear plans, remove barriers, and drive measurable results through strong governance, change leadership, and cross-functional partnership. This role blends strategic thinking with hands‑on execution, enabling scalable improvements. About Supply Chain Supply Chain is responsible for moving product through our network to serve customers with speed, accuracy, and consistency. Within SCIL, the Operations Improvement team focuses on making processes simpler, more executable, and easier to sustain—supported by clear standards, tools, and communication. This role helps ensure programs and processes land well in the business, drive behavior change, and improve efficiency and cost-effectiveness over time.

• Drive execution of multiple business plans by setting priorities, removing obstacles, and measuring progress
• Lead project governance across scope, milestones, timelines, resources, and budgets; provide stakeholder reporting
• Build and sustain process improvements by analyzing data, defining standards, and driving adoption through change programs
• Manage content initiatives by prioritizing requests and ensuring tools, templates, and communications meet governance standards
• Hire, develop, and lead associates through coaching, performance expectations, and a team-based environment
  What you’ll bring
• Experience leading multiple concurrent projects with strong governance, stakeholder updates, and risk management
• Demonstrated ability to simplify processes using data, establish standards, and drive sustainable rollouts
• Proven change leadership skills, including influencing behavior adoption and resolving post‑implementation issues
• Strength in content/tool management (templates, resources, intranet content) with a focus on quality and governance
• People leadership experience (selection, coaching, performance management, recognition) in a fast‑paced environment

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $116,000.00 - $174,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Regional Pay Zone (RPZ) (based on location)
• Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Developing and delivering training, Master’s degree in Business Administration, Project Management Certification, Retail consulting., Six Sigma certification, Using Microsoft Office.., Working with cross‑functional teams

Primary Location…

3501 BRANDON ROAD, JOLIET, IL 60436-0000, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.