Senior Manager I, Operations Improvement, Facility

Walmart; Davenport (IA); On-site; USD 116,000 - 174,000; Full time

Benefits offered by this job

Performance-based bonus

Health benefits

401(k)

Stock purchase plan

Paid time off

Job summary

Walmart is seeking a seasoned program and project manager to drive end-to-end initiatives at the Davenport site and in support of other locations. You will lead projects, manage teams, and partner with stakeholders to land improvements with measurable impact.

The role emphasizes content governance, process improvement, and effective communication to executives and cross-functional teams, with a strong focus on adoption and results.

Qualifications

• Bachelor’s degree in Business or related field or 3+ years in retail operations, content development, or project management.
• Experience in retail operations, content development, or project management is required.
• Strong program/project management, stakeholder communication, and executive reporting skills.

Responsibilities

• Drive execution of multiple business plans and projects by identifying needs, setting priorities, removing barriers, and measuring progress.
• Lead and develop associates through hiring, training, mentoring, and performance recognition.
• Evaluate plans and initiatives with stakeholders to improve efficiency and cost-effectiveness.
• Manage scope, deliverables, milestones, timelines, risks, budgets, and governance; provide status reporting.
• Lead content management initiatives and maintain governance alignment across platforms.
• Drive process improvements and change adoption with cross-functional partners.

Skills

Program management

Project management

Change management

Stakeholder communications

Executive reporting

Cross-functional leadership

Content governance

Process improvement

Education

Bachelor’s degree in Business or related field

Tools

Microsoft Office

PM Certification

Six Sigma

Job description

Position Summary…

What you’ll do…

Join a team that sits at the center of business execution, turning strategy into clear plans, scalable processes, and high-quality digital content that helps associates and stakeholders move faster. In this role, you’ll lead projects and improvement programs end-to-end at your home FC and also lead projects and improvement programs end-to-end in support of other sites/clusters - removing blockers, driving adoption, and ensuring initiatives land smoothly across the business. What You’ll Do

• Drive the execution of multiple business plans and projects by identifying customer and operational needs, setting priorities, removing barriers, and measuring progress against performance standards.
• Lead and develop associates by hiring/selecting, training, mentoring, assigning work, setting expectations, providing feedback, and recognizing performance to build a strong, team-based environment.
• Evaluate the effectiveness of plans, programs, and initiatives by partnering with stakeholders, gathering input, and applying improvements to increase efficiency and cost-effectiveness.
• Manage multiple projects by defining scope, deliverables, milestones, timelines, and governance; tracking changes; managing risks/issues; monitoring budgets; and providing routine status reporting and presentations.
• Lead content management initiatives by prioritizing requests, building and maintaining tools/templates/resources, guiding platform best practices, and ensuring content quality and governance alignment.
• Improve processes and drive behavior change by analyzing performance baselines, simplifying workflows, developing sustainable solutions, aligning cross-functional partners, and managing post-implementation improvements tied to metrics.

You’ll sweep us off our feet if you…

• Have strong program/project management expertise, including scope definition, timeline and milestone management, risk/issue resolution, stakeholder communications, and executive-ready reporting.
• Bring experience with process improvement and change management—using data to identify gaps, simplify workflows, and drive adoption across cross-functional teams.
• Understand content governance and digital communications, with the ability to build scalable tools/templates and maintain quality standards across platforms.
• Are a people leader who develops talent through coaching, clear expectations, feedback, and recognition—building a high-performing, inclusive team culture.
• Communicate with clarity and influence—able to align diverse stakeholders, translate complex work into actionable plans, and deliver outcomes in a fast-moving environment.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $116,000.00 - $174,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Regional Pay Zone (RPZ) (based on location)
• Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Developing and delivering training, Master’s degree in Business Administration, Project Management Certification, Retail consulting., Six Sigma certification, Using Microsoft Office.., Working with cross-functional teams

Primary Location…

5100 N RIDGE TRL, DAVENPORT, FL 33897-6414, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.