Director, Operations and Implementation - Supply Chain

Walmart; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Benefits offered by this job

Health benefits

401(k) plan and stock purchase program

PTO including sick leave and holidays

Live Better U education program

Job summary

Walmart in Bentonville, AR seeks a leader to deploy and sustain division-wide processes, aligning business strategy to execution across a complex portfolio. You will drive standardization, governance, and continuous improvement across multiple facilities and functions to deliver consistent associate and customer outcomes.

Responsibilities include managing interdependencies, leading cross-functional teams, developing training strategies, monitoring performance, and ensuring delivery of key

Qualifications

• Bachelor’s degree in Business, Technology, Logistics, Supply Chain, or related field and 5 years’ experience in retail, production, operations management, or related area OR 7 years’ experience. 2 years’ supervisory experience.
• Masters: MBA preferred

Responsibilities

• Own deployment and sustainment of operational processes and standard work across the division.
• Lead implementation of new initiatives by managing interdependencies, timelines, resources, and prioritization across a complex portfolio.
• Design and operationalize initiatives within support segment frameworks to ensure scalable execution.
• Develop and lead training strategy and AWI/Best Way execution to drive adoption and capability building.
• Build control mechanisms to monitor compliance, performance, and sustainability of initiatives.
• Evaluate operational performance, identify gaps, and implement continuous improvement solutions.
• Provide dotted-line leadership to implementation partners to drive alignment and execution discipline.
• Lead division governance mechanisms to track outcomes, manage risks, and ensure delivery of business objectives.
• Align cross-functional stakeholders to ensure business strategies are translated into executable plans.
• Support talent strategy by developing teams, building capability, and fostering a culture of accountability and continuous improvement.

Skills

Portfolio management

Cross-functional leadership

Data-driven decision making

Change management

Executive communication

Education

Bachelor’s degree in Business, Technology, Logistics, Supply Chain, or related field

MBA

Tools

Microsoft Office

MS Excel

Job description

Position Summary…

Leads the deployment, operationalization, and sustainment of division-wide processes and initiatives. Owns alignment of business strategy to execution by managing an implementation portfolio, ensuring interdependencies, resource capacity, and prioritization are effectively managed. Drives standardization, scalability, and adherence to operational processes to deliver consistent associate and customer outcomes.

About the team:

The Supply Chain Specialty Division is a cross-functional operations organization within Walmart’s supply chain network that enables the execution and performance of diverse, high-complexity business lines—including areas such as hardlines, optical, print, and specialty distribution—by aligning field operations, transportation, engineering, and support functions under a unified structure. The division focuses on delivering consistent, scalable operational processes across multiple facilities and business models, with an emphasis on standardization, execution discipline, and continuous improvement, while partnering closely with strategy, people, finance, and compliance teams to ensure strong associate experience and reliable customer outcomes across the network.

What you’ll do…

• Own deployment and sustainment of operational processes and standard work across the division.
• Lead implementation of new initiatives by managing interdependencies, timelines, resources, and prioritization across a complex portfolio.
• Design and operationalize initiatives within support segment frameworks to ensure scalable execution.
• Develop and lead training strategy and AWI/Best Way execution to drive adoption and capability building.
• Build control mechanisms to monitor compliance, performance, and sustainability of initiatives.
• Evaluate operational performance, identify gaps, and implement continuous improvement solutions.
• Provide dotted-line leadership to implementation partners (SCIL, Implementation Managers) to drive alignment and execution discipline.
• Lead division governance mechanisms to track outcomes, manage risks, and ensure delivery of business objectives.
• Align cross-functional stakeholders to ensure business strategies are effectively translated into executable plans.
• Support talent strategy by developing teams, building capability, and fostering a culture of accountability and continuous improvement.
  What you’ll bring…
• Experience leading large-scale operations, implementation, or transformation programs.
• Strong ability to align strategy, execution, and operational processes across multiple functions.
• Proven experience managing complex portfolios, including prioritization, resource allocation, and interdependencies.
• Expertise in driving standard work, governance, training strategies, and process discipline.
• Ability to influence and lead through cross-functional and indirect teams.
• Data-driven mindset with ability to evaluate performance, forecast outcomes, and drive improvements.
• Strong leadership skills including coaching, talent development, and building high-performing teams.
• Experience fostering a culture of integrity, accountability, and continuous improvement.
• Ability to operate in fast-paced environments with competing priorities while maintaining execution excellence.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business, Technology, Logistics Supply Chain, Communications, or related field and 5 years’ experience in retail, production, operations management, or related area OR 7 years’ experience in retail, production, operations management, or related area. 2 years’ supervisory experience.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Microsoft Office, Working on cross-functional teams or projects

Masters: Business Administration

Primary Location…

805 Respect, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.