(USA) Senior Analyst, Business Support

Walmart, Inc.; Bentonville (AR); On-site; USD 50,000 - 95,000; Full time

Benefits offered by this job

Performance-based bonuses

Health benefits like medical, vision,

401(k) and stock purchase plan

Paid time off including PTO and other休

Job summary

Walmart, Inc. is seeking a Senior Analyst, Business Support to analyze processes, drive improvements, and support strategic initiatives across cross-functional teams.

The role emphasizes data accuracy, performance metrics, and stakeholder partnerships to enable informed decisions and sustainable growth. The Data Ventures team focuses on transforming data into actionable business solutions, delivering scalable B2B data products and enhancing decision-making, with a strong emphasis on integrity

Qualifications

• Bachelor’s degree in Business Management, Logistics, Computer Science, or related field OR 2 years’ experience in operations, retail, project management, or related area.
• Masters: Business Administration (MBA) preferred.

Responsibilities

• Serve as a client-facing support partner, managing complex cases from intake through resolution while ensuring data accuracy, consistency, and integrity across all products.
• Identify and troubleshoot business process issues, distinguishing those requiring internal resolution from those needing external escalation.
• Analyze and report business metrics, identifying trends and recommending improvements to enhance performance and decision-making.
• Build and maintain strong partnerships with stakeholders to implement effective business solutions aligned with organizational goals.
• Provide guidance on best practices and support continuous improvement efforts across teams.

Skills

Retail operations

Replenishment forecasting

Inventory management

Data-driven insights

Root cause analysis

Stakeholder management

Communication

Education

Bachelor’s degree in Business Management, Logistics, Computer Science, or related field

MBA (Masters: Business Administration)

Job description

Position Summary

The Senior Analyst, Business Support plays a critical role in enhancing business operations by analyzing processes, identifying improvement opportunities, and supporting strategic initiatives. This position involves troubleshooting issues, evaluating performance metrics, and collaborating with cross-functional teams to ensure effective execution of projects and business plans. The role requires strong analytical skills to report trends, recommend solutions, and support decision-making. The Senior Analyst also fosters partnerships with stakeholders to drive continuous improvement, maintain compliance, and uphold company values while contributing to operational excellence and sustainable growth.

About the team

The Data Ventures team at Walmart drives the transformation of data into actionable business solutions that empower merchants and suppliers. Focused on delivering scalable B2B data products, the team collaborates across functions to enhance decision-making and operational efficiency. Members contribute to strategic initiatives by analyzing processes, identifying improvement opportunities, and supporting project execution. This team values integrity, continuous improvement, and strong partnerships to uphold Walmart’s commitment to serving millions of customers. Joining this group offers a chance to impact a high-growth business within a global leader by applying expertise in business process mapping and analysis.

What you’ll do

• Serve as a client-facing support partner, managing complex cases from intake through resolution while ensuring data accuracy, consistency, and integrity across all products. Collaborate with cross-functional teams to investigate issues, identify root causes, implement corrective actions, and drive continuous improvements that enhance the customer experience.
• Identify and troubleshoot business process issues, distinguishing those requiring internal resolution from those needing external escalation.
• Analyze and report business metrics, identifying trends and recommending improvements to enhance performance and decision-making.
• Build and maintain strong partnerships with stakeholders to implement effective business solutions aligned with organizational goals.
• Provide guidance on best practices and support continuous improvement efforts across teams.

What you’ll bring

• Strong knowledge of retail operations, replenishment processes, inventory management, and key drivers impacting sales, in-stock levels, and operational performance.
• Proven ability to analyze retail metrics, develop reporting solutions, identify trends, and provide actionable recommendations that drive business results.
• Experience supporting replenishment, forecasting, inventory health, service levels, and operational execution through data-driven insights.
• Skilled in root cause analysis, process improvement, and resolving complex operational challenges.
• Effective communication and stakeholder management skills with the ability to influence decisions.
• Commitment to accuracy, accountability, continuous improvement, and building strong cross-functional partnerships.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

For Information About Benefits And Eligibility, See One.Walmart.

The annual salary range for this position is $50,000.00 - $95,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Stock

Minimum Qualifications

Minimum Qualifications: Bachelor’s degree in Business Management, Logistics, Computer Science, or related field OR 2 years’ experience in operations, retail, project management, or related area.

Preferred Qualifications

• Walmart
• Masters: Business Administration

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.