(USA) Personal Shopper - Sam's

Walmart; Springfield (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to support Membership services and ensure safety in the facility. In this engaging role, you will promote the value of products and services while fulfilling orders and providing exceptional customer service. Your efforts will directly contribute to meeting Membership goals and enhancing the overall Member experience. If you thrive in a collaborative environment and are passionate about delivering top-notch service, this opportunity is perfect for you.

Qualifications

• Strong customer service skills to assist Members effectively.
• Ability to follow safety standards and procedures diligently.

Responsibilities

• Support Membership by promoting benefits and processing upgrades.
• Maintain safety by following guidelines and conducting safety sweeps.
• Fulfill orders accurately and ensure Member satisfaction.

Skills

Customer Service

Safety Standards Compliance

Order Fulfillment

Collaboration

Job description

Position Summary...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services