(USA) Personal Shopper - Sam's

Walmart; Roanoke (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to enhance Membership services and ensure a safe, welcoming environment for all Members. This role emphasizes customer service, safety compliance, and teamwork, where you will engage with Members to meet their needs while adhering to company standards. With a focus on continuous improvement and a commitment to ethical practices, you will play a vital role in delivering exceptional experiences. Join a team that values diversity and integrity, and enjoy competitive pay along with a range of benefits that support a healthier, happier life.

Benefits

Health Benefits

Performance Bonuses

Paid Time Off

Education Programs

Qualifications

• Strong customer service skills to assist Members effectively.
• Ability to follow safety standards and procedures.

Responsibilities

• Develops and supports Membership by promoting products and services.
• Maintains safety standards and conducts safety sweeps.
• Fulfills Member orders by ensuring accuracy and securing items.

Skills

Customer Service

Safety Compliance

Order Fulfillment

Communication

Team Collaboration

Job description

Position Summary...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials properly, adhering to Company steel standards, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring order accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; communicates progress and information; and adapts to and learns from change, difficulties, and feedback.

Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company’s products and services.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.

Respects individuals by embracing differences, creating a workplace of belonging, building trusting relationships, and creating opportunities for all associates to thrive and perform.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability and positive impact.

Serves our Customers and Members by delivering results with the customer first approach, making decisions based on reliable information, and considering the impact of work on team goals.

Strives for excellence by demonstrating curiosity, taking calculated risks, supporting change, and supporting continuous improvement and learning.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a healthier, happier life, including health, financial, paid time off, and other benefits such as education programs through Live Better U.

The hourly wage range for this position is $17.00 to $24.00, with actual pay depending on location and additional premiums based on specific circumstances.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

1455 Town Square Blvd., Roanoke, VA 24012-1612, United States of America