(USA) Personal Shopper - Sam's

Sam's Club; Florence (SC); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Stock purchase program

Life insurance

Paid time off

Job summary

Sam's Club in Florence, SC is seeking an Services Associate to support membership activities and provide exceptional member service. You will promote benefits, assist with purchases, and ensure accurate handling of orders.

The role emphasizes member-focused service, information delivery on benefits, and collaboration with store teams to meet goals while delivering a positive shopping experience.

Qualifications

• Experience in retail or customer service environment.
• Ability to guide members and resolve issues.
• Willingness to work in a retail environment and provide service.

Responsibilities

• Assist members by providing information on benefits and products.
• Promote value of Walmart/Sam's Club products and services.
• Complete Member Fax n Pull and Click n Pull orders with accuracy.
• Collaborate with managers and coworkers, communicate progress.
• Provide member service, assist purchasing decisions, resolve issues.

Skills

Customer service

Sales

Communication

Teamwork

Tools

POS systems

Job description

Position Summary

Position Summary...

What you'll do

• Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
• Maintains safety of the Facility by following all safety standards, procedures, and guidelines—including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, and reporting unsafe situations to Management.
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning and wrapping items, palletizing, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out‑of‑stock merchandise to meet Member needs.
• Completes work assignments and priorities using policies, data, and resources while collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress, and recommending ways to address improvement opportunities.
• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.

Compensation and Benefits

The hourly wage range for this position is $17.00 to $25.00.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances; premiums may be based on schedule, facility, season or specific work performed. Multiple premiums may apply if applicable criteria are met.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. Members receive PTO and/or PPTO for vacation, sickness, holidays, or other purposes; the amount meets or exceeds paid sick leave laws requirements. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company‑paid education benefit program for full‑time and part‑time associates at Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Location

200 N Beltline Dr, Florence, SC 29501-7403, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.