(USA) Personal Shopper - Sam's

Sam's Club; Franklin (WI); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k)

Company discounts

Tuition reimbursement

Job summary

Sam's Club is hiring in Franklin, Wisconsin for a role focused on Membership support, safety, and customer service. You will assist members with their inquiries, process orders, and ensure safety in our facilities.

Benefits include health coverage, 401(k), and education programs. The hourly wage ranges from $18.00 to $26.00, reflective of the minimum wage for the area.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits and promoting company products.
• Maintains safety of the Facility by following safety standards and conducting safety sweeps.
• Fulfills Member Fax n Pull and Click n Pull orders ensuring accuracy and securing items.
• Completes assignments by collaborating with colleagues and following company policies.
• Provides Member service by identifying needs and assisting with purchasing decisions.

Job description

Position Summary

Develops and supports Membership by providing information on Membership benefits, promoting the value of company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. Maintains safety of the Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines, and reporting unsafe situations to Management. Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out‑of‑stock merchandise to meet Member needs. Completes work assignments and priorities using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback. Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy, respecting the individual by embracing differences, building strong and trusting relationships, communicating with impact, energy, and positivity, strengthening the team by developing and mentoring others, and supporting Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and members. Act with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster our culture, holding oneself and others accountable, and serving customers and members by delivering results while putting the customer first. Strive for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, and embracing new technologies and skills while supporting others through change.

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. The amount received depends on classification and length of employment and meets or exceeds applicable laws. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility Requirements

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Compensation

The hourly wage range for this position is $18.00 to $26.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

None listed.

Preferred Qualifications

None listed.

Primary Location

6705 S 27TH ST, FRANKLIN, WI 53132-9430, United States of America

Drug‑Free Workplace Commitment

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.