(USA) Personal Shopper - Sam's

Walmart; Cicero (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a dedicated individual to enhance Membership experiences by providing top-notch customer service and promoting the value of products and services. In this role, you will ensure safety compliance while fulfilling orders and addressing Member needs effectively. Your contributions will directly impact customer satisfaction and operational success. Join a team that values safety, efficiency, and a commitment to excellence, where you can grow and make a difference in the community.

Qualifications

• Strong customer service skills to assist Members effectively.
• Ability to comply with safety standards and procedures.

Responsibilities

• Support Membership by promoting benefits and processing upgrades.
• Maintain safety standards and conduct safety sweeps.
• Fulfill Member orders accurately and efficiently.

Skills

Customer Service

Safety Standards Compliance

Inventory Management

Communication Skills

Job description

Position Summary...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.

Complies with company policies, procedures, and standards of