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Walmart is seeking a Membership Support Associate to enhance Membership services by providing information on benefits and ensuring compliance with safety standards. The role involves fulfilling Member orders, providing excellent customer service, and contributing to a positive workplace culture. This position offers competitive pay and various benefits, including health and educational programs.
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials correctly, adhering to Company steel standard guidelines, and reporting unsafe situations to Management.
Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
Completes work assignments and priorities by utilizing policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, communicating progress, and adapting to change and feedback.
Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company’s products and services.
Ensures compliance with company policies, procedures, and standards of ethics and integrity by implementing related action plans, applying the Open Door Policy, and executing business practices accordingly.
Respects individuals by embracing differences, creating an inclusive workplace, and fostering a culture of belonging. Builds strong, trusting relationships, communicates positively, and motivates others.
Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart’s culture, and holding oneself and others accountable. Supports Walmart’s goal of becoming a regenerative company by making a positive impact.
Serves customers and members by delivering results with a customer-first approach, making informed decisions, and balancing priorities to fulfill our purpose for stakeholders.
Strives for excellence by demonstrating curiosity, resilience, and a willingness to learn, supporting continuous improvement, and embracing new technologies and skills.
At Sam's Club, we offer competitive pay, performance-based bonuses, and other benefits for a happier mind, body, and wallet, including health, financial, paid time off, and other benefits such as education programs through Live Better U.
The hourly wage range for this position is $17.00 to $24.00, with actual pay meeting or exceeding the minimum applicable wage. Additional premiums may apply based on specific circumstances.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
3446 Pentagon Blvd, Beavercreek, OH 45431-1704, United States of America