(USA) Personal Shopper Lead - Sam's

Walmart; Palmdale (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An opportunity at a leading retail company for a supervisory position focused on managing associates and ecommerce operations. This role emphasizes training, customer service, and fostering a positive workplace culture while adhering to safety and performance standards.

Benefits

Health coverage

401(k)

Paid time off

Education programs

Qualifications

• Must be 18 years or older.
• Ability to complete required trainings and assessments.
• Supervisory experience preferred.

Responsibilities

• Assist management with supervising associates and communicating goals.
• Oversee ecommerce operations including Club Pick Up and Ship From Club.
• Ensure compliance with safety standards and company policies.

Skills

Supervision

Training

Communication

Customer Service

Problem Solving

Job description

Position Summary

Assists management with supervising associates in assigned areas by assigning duties, communicating goals, providing training, and guiding on member service to ensure issues are resolved according to company guidelines. Supports safety protocols and participates in recruiting, scheduling, coaching, and evaluating staff.

Supports ecommerce operations including Club Pick Up and Ship From Club by overseeing processes, auditing feedback, resolving complaints, and implementing improvements. Trains and supports associates in ecommerce tasks, ensuring proper execution and performance evaluation.

Ensures merchandise presentation and sales floor maintenance adhere to policies, manages order picking and staging, and develops processes to meet business needs. Demonstrates compliance with policies, leads team efforts, and fosters a culture of respect, integrity, and excellence.

Promotes a positive workplace, supports diversity, and acts with integrity. Focuses on delivering excellent customer service, making informed decisions, and supporting continuous improvement. Upholds safety standards and supports company initiatives and benefits.

The position offers a competitive hourly wage ranging from $21.00 to $29.00, with potential additional premiums based on specific circumstances. Benefits include health coverage, 401(k), paid time off, education programs, and more.

Minimum Qualifications

Must be 18 years or older and able to complete required trainings and assessments successfully within the specified time frame.

Preferred Qualifications

Optional qualifications are listed but not mandatory for application.

Primary Location

39940 10th St W, Palmdale, CA 93551-3002, United States of America