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An established industry player is seeking a dedicated Membership Support Associate to enhance customer experience by providing essential information on benefits and services. This role involves ensuring safety standards are met, managing inventory, and fulfilling customer orders efficiently. With a focus on excellent member service, you will collaborate with team members to meet sales goals and customer needs. The position offers competitive pay and various benefits, making it an attractive opportunity for those looking to grow in a supportive environment.
This role involves developing and supporting Membership by providing information on benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and striving to meet Membership goals.
It also includes maintaining facility safety by adhering to all safety standards, conducting safety sweeps, proper handling of hazardous materials, and reporting unsafe conditions.
The position requires fulfilling Member Fax 'n Pull and Click 'n Pull orders accurately, ensuring customer satisfaction, and managing inventory effectively.
Responsibilities extend to completing work assignments efficiently, collaborating with team members, and providing excellent Member service by addressing needs, assisting with purchases, and resolving issues.
Benefits include competitive pay, performance bonuses, health and financial benefits, paid time off, and educational programs through Live Better U. The hourly wage ranges from $18.00 to $25.00, with additional premiums possible based on circumstances.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
4901 Santa Anita Ave, El Monte, CA 91731-1415, United States of America