(USA) Overnight Stocking Coach, Non-Complex

Walmart; Louisiana; On-site; USD 40,000 - 65,000; Full time

Job summary

A leading retail company seeks a store supervisor responsible for team leadership, financial performance, and customer service quality. Candidates should possess supervisory experience and a commitment to fostering a supportive workplace. Benefits include competitive pay, bonuses, and an extensive educational program. This role supports company growth through effective operations management.

Benefits

Competitive pay

Performance bonuses

Health benefits

401(k) plan

Stock purchase plans

Paid time off

Education benefits via Live Better U

Qualifications

• Minimum 2 years of college or equivalent experience in retail.
• Supervisory experience in a retail or similar environment required.

Responsibilities

• Leads and develops teams, providing training and feedback.
• Drives financial performance and manages budgets.
• Oversees customer service initiatives and resolves complaints.

Skills

Customer Service

Team Leadership

Financial Analysis

Problem-Solving

Communication

Education

2 years of college or equivalent experience

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a workplace culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, and building accountability. Identifies improvement opportunities and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and standards of ethics and integrity, supporting the Open Door Policy and applying these principles in business practices.

Respect the Individual: Builds high-performing teams, embraces diversity, and creates a workplace where associates feel supported and connected. Attracts, retains, and develops talent, recognizing contributions and fostering a culture of belonging.

Act with Integrity: Maintains high standards of ethics and compliance, models Walmart values, and supports our culture of accountability and transparency. Supports Walmart's goal of becoming a regenerative company by making a positive impact on communities and the environment.

Serve Our Customers and Members: Delivers results with a customer-first approach, making decisions based on data insights, and balancing priorities to meet customer needs.

Strive for Excellence: Demonstrates curiosity, resilience, and a desire to learn. Supports technological and skill development and encourages change management.

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase plans, paid time off, and other benefits. For more information about PTO, see https://one.walmart.com/notices.

Live Better U is an education benefit program covering tuition, books, and fees, with eligibility requirements based on employment status and tenure. For details, see One.Walmart.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. Associates must complete all job-required training and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University. Certificate in People and Business Leadership. Experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1200 W Oak St, Amite, LA 70422-2762, United States of America