(USA) Overnight Stocking Coach

Walmart; Tooele (UT); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company is seeking a dedicated Retail Supervisor for their Tooele location. The role involves leading teams to enhance customer service experiences, driving financial performance, and managing staff development while adhering to corporate values. Qualifications include supervisory experience and educational credentials, promoting a culture of inclusion.

Benefits

Performance bonuses

Comprehensive health benefits

401(k) and stock purchase options

Paid time off

Education benefits like Live Better U

Qualifications

• Minimum of 2 years of college or 1 year of retail experience with supervisory experience.
• Experience in performance management, mentoring, hiring, and firing.
• Preferred: Bachelor's degree and certificate in leadership.

Responsibilities

• Leads and develops teams, models customer service standards.
• Drives financial performance through profit/loss review and expense control.
• Manages hiring, training, and development of staff.

Skills

Customer Service

Team Leadership

Financial Performance Management

Communication

Education

Bachelor of Science in Business Management

2 years of college or 1 year of retail experience

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and promotes a workplace culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by building relationships with key stakeholders, supporting plans to meet customer and business needs, and establishing clear goals and accountability. Identifies and addresses opportunities for improvement, demonstrates adaptability, and promotes continuous learning. Ensures compliance with company policies, supporting the mission, values, ethics, and integrity standards by implementing related action plans and supporting the Open Door Policy.

Respects individuals by building high-performing teams that embrace diversity, creating a supportive and inclusive workplace where associates feel valued and supported. Builds strong, trusting relationships through effective communication, motivation, and influence. Attracts, retains, empowers, and develops talent, recognizing contributions and accomplishments. Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability and positive impact through initiatives like local giving and sustainability.

Serves customers and members by delivering results with a customer-first approach, making decisions based on data insights, and balancing short- and long-term priorities. Displays curiosity, resilience, and a desire to learn, encouraging innovation and supporting others through change. Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and additional benefits including education programs like Live Better U.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition with state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

99 W 1280 N, Tooele, UT 84074-9093, United States of America